NBT Bancorp Inc. is listed under Banking & Money.
NBT Bancorp Inc. (nbtbank.com) has 11 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Denny
I have a solar loan with this bank. Its been two years and their customer service is TERRIBLE. Forget about even trying to message them through their portal. No one even reads your message. I am working now on paying off my loan with another bank. I want nothing to do with this place anymore.
DH
NBT is a terrible bank. They bought my local bank, one that provided excellent service, and since then everything has been awful: online banking, mortgage payment support, credit cards... NBT provides the worst customer service I've ever encountered.
Yecheskel F.
Very poor Bank. if you tell the representative something they don't like to hear they will hang up the phone on you. Had a very bad experience! They took out the money from my account without permission then when I reversed the money they charge me for that. Ridiculous!
