NBAstoreReviews of nbastore.com

I believe every time I check to see where my package is at, it keeps delaying the delivery date. I even have one item that is still in processing. How can it stay in processing for 5 days? The site told me this morning that I was supposed to receive 2 packages today by 7pm. Now they say next week for one package and 2 weeks from now for the 2nd package. These were birthday gifts that will not arrive on time now. I will not ever order from NBA online store again.

Great service. I had no issue what so ever. I was a bit worried at first, as I purchased the product and then checked the reviews, my bad. But all in all it took a little longer than 2 weeks for a personalised product. Good quality, it's all original. Thanks

Have you ever wondered why it's the only online store without a customer review section? It's pretty obvious. They are just scammers. Ordered a men's jacket, in the pictures it was a dark black colour and arrived a bright grey. No explanation, no apology nothing. Besides, if you order from the UK for example, the carrier service they use is the cheapest you can find, called Evri (known for losing parcels on purpose and reselling them, there many videos about it) and also the same happened with me. Avoid.

Yeah so I feel dumb not having checked here prior to purchase. I also had my order split into two separate shipments but only first was sent and there email suggested that if i didnt wish to wait I could cancel but upon writing support, i had to wait about five days to be told that no they couldn't cancel second shipment despite their info stating that they had no Eta for the second shipment. Waited weeks and decided i would just let it be returned to then get info that refund would take additional 48 days even though they could see in the system that receiver never picked up parcel at the pick up spot. Now it's been about 60 days and no refund nor a reply to my reminder that i should have had refund a week back. I sure hope that they will honour refund but lack of response from their customer service worries me.

Il 9 maggio mi hanno scritto che mi sarebbe dovuta arrivare la maglia ordinata, ad oggi non rho mai ricevuta. Ho inviato delle mail di sollecito ma non mi hanno mai risposto

Hi, just wanted to advertise my experience about a NBA birthday gift for my son. First of the gift/delivery came way past tthe birrthday, so I had trouble with my sons happpiness on his birthday. Furthermore upon ordering there was trouble with the delivery, even when the two items I ordered was obviously from the same store, the delivery was set to be in seperate parcels, which in itself also is quite awful, but now still after a month or so I have not recieved a refund eventhough they could not deliver the second part of the order.

Update: My initial review although far from positive was an accurate report of my experience. This is an update. An ordered item was not received. The issue was FedEx & not NBA. But as NBA chose FedEx as their agent it was ultimately their issue. After a number of frustrating & unproductive experience with NBA online I finally found a phone number and spoke with customer service in The U.S. The issue was satisfactorily resolved in a professional manner.

Terrible experience. Claimed the package was delivered despite nothing arriving. Messaged them 3 times across a week, being told to wait 24-48 hours for a response each time. Now it has been over 2 weeks and 0 correspondence has been received on their part throughout the entirety of this issue.