NavNav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Nav (nav.com) has 537 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · Woodland Hills, California
Excellent
Banking & Money · San Francisco, California
Excellent
Banking & Money · Beverly Hills, California
Excellent
Banking & Money · San Francisco, California
Excellent
537 approved reviews, newest moderated first
BWI GARAGE D.
Every time I call Nav Prime, I receive outstanding customer service. The representatives are always polite, patient, and very informative — they take the time to clearly answer every question I have. I truly appreciate how knowledgeable and professional the team is. The wait time is always short, which makes the experience smooth and stress-free. Great customer support every single time!
Simon
Melinda's kind and professional service helped me resolve my issue in just a few minutes. Keep up the good work!
Patrick
Thank you guys
Labrea K.
Nav is an amazing company they helped me build my business profile and business credit and they have great perks
Percy W.
Jenny made the whole experience smooth and seamless, Nav is my go to resource for my company.
Eddie
***** S T A Y A W A Y!! F R A U D!! ****** Where do I even start smh after the rep explained everything and I was ready to pay he slid in and very fast stated that they couldn’t guarantee that I would get approved for the nav business account or card, so I said if you guys don’t pull credit how could I be denied? He then said we just have to disclose this but if you can be identified it won’t be any issues. So I paid the fee without a worry because identifying myself should t be a problem right? Well as soon as I paid and applied I got a denial stating they needed documents to prove my identity. I sent in 6 documents 6 different times because I kept being denied. I sent in bank letters, license, phone bill, a utility bill.. but it kept saying denied. After the 6th time I realized what they just did! Got me to pay the fee and then denied me. I wrote into customer service thru the chat and they told me I would not get a refund because they clearly say it in the terms and conditions they won’t issue any refunds. I told the agent I would be leaving a scathing review on trust pilot and just like that… my account was deleted, all messages were deleted, absolutely no trace of communication other than the charge for the service they took under fraudulent condition. Shame on you! I will be contacted the BBB. Give me back my money you crooks!!
Rashad P.
Best service
Teamlexx R.
This company is very understanding and showed extreme professionalism. deals with customers on an individual basis, crafted to fit their needs. Customer service is number one, Miranda was very helpful, and most impressively she told me I would get a verification call that I got at the time she said I will get it. I am so happy with the full experience.