customer
The Customer Service was wonderful
The Customer Service was wonderful. My representative was very pleasant and professional walk me through guided me step-by-step answer all my questions.

Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Nav (nav.com) has 537 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · Woodland Hills, California
Excellent

Banking & Money · San Francisco, California
Excellent
Banking & Money · Beverly Hills, California
Excellent

Banking & Money · San Francisco, California
Excellent
537 approved reviews, newest moderated first
customer
The Customer Service was wonderful. My representative was very pleasant and professional walk me through guided me step-by-step answer all my questions.
Mark E.
NAV is an excellent resource for information about business credit, business organization, and monitoring. The Nav dashboard is the best I’ve seen in my experience in small business.
Jon D.
A bunch of scam artists that make you false promises and refuse to refund you. Here’s my advice which work for me show your bank screenshots of everything that they’ve done and all the reviews online and charge it back as scam your bank will automatically give you your money also to get one up on these guys start creating accounts under emails that aren’t your name pay for the service do it at least six times so adds up to a couple thousand and charge them all back as fraudulent after the month is over and you use their services. I suggest everyone to do this. I’ve already started telling people that have posted bad reviews about them not being able to get refunds and they’ve gone ahead and done it. I promise you it works every time just make sure you don’t use your actual name number or anything related to your bank.
Cedric C.
They were just simply on point thank you again Founder/Executive Director of Joseph Assembly Foundation
Tim D.
I mean, I guess it helps build credit. It’s not like the best thing ever. It’s not the worst. It’s just in the middle.
Mark S.
The worst customer service experience yet. Combative, argumentative customer service that does everything they can to stop talking to you. Was having an issue with plaid, meaning auto-repay was not working for the NAV card. This entirely breaks the card, and does not allow a new daily credit limit to appear. Instead of being helpful or friendly, the customer service argued with me that it was not their fault, and that I should reach out to plaid. I reach out to plaid and they tell me to reach out to NAV. Nothing gets done, your money gets stolen, you don't receive the service as advertised. Garbage.
Ebonie J.
Great company for small businesses trying to maintain and establish good credit history
Frank G.
Turned down for checking despite being in business 2 years with positive cash flow, turning a profit, never once going negative in either of the 2 business checking accounts I have. No judgements or tax leins. No business late payments. Was turned down for checking but you are not allowed to know why, they will never tell you and you are not allowed to reapply but only if/when they tell you. No answers as to when that is or why you were turned down. Read the one star reviews before paying them any money