Joie S.
I have not received product yet
I have not received product yet. My tracking says a label has been ordered. And then I’m asked to write a review. Well crap service and no product.
Response from naturesgemcbd.comJun 13, 2021
Hi Joie, we're sorry you have had a frustrating experience with the delay in shipping. Thank you for contacting us about your package not arriving timely. As we shared, we processed your order and mailed out the parcel within 24 hours. We completely understand your frustration with the US post office. When USPS tracking indicates "Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility", We have absolutely no control over this and are equally frustrated with them. You can check the tracking here: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9400136205309027543308 Follow up: We are happy to see your package finally arrived. Again, we apologize for your negative experience. However, we want you to be happy and will send you a $10 store credit to your email.




