Adrian V.
Zero customer support and service not available
I am a paying customer of NR and have used it to read an audio book (100+ pages). The new AI voices are ok, but they lack in customization (other than speed). Adding the text and arranging it to read is very tedious and user error prone. The web interface is filled with small to really big bugs. They have have an issue that making subtitles random/useless. Support it terrible. They may answer you or NOT! Lately I could not use their product because what I think is a server overload on their side. The response after days/weeks from support was to "clear the browser cookies". Absolutely preposterous! Do not recommend!


