Lenord V.
Good service
My jacket arrived the other day. It is cold weather so I haven't had a chance to use it. However, it seems to be good quality and the service that I got from the company was great.

We aim to improve our local environment, ensuring that our green areas remain green, and plants pollinated, by promoting coexistence with nature through beekeeping.We want everyone to become a beekeeper and never quit because we realize that when you start keeping bees, you increase your awareness of the importance of conserving the natural environment. The two main reasons for people never taking up beekeeping and quitting beekeeping are, firstly, the fear of being stung or constantly being stung. Secondly, the collapse of bee colonies, we purposely focus on beekeeper safety and bee health. Since 2014 we have continually improved the safety of our protective clothing and enriched the nutritional value of our bee feed. By keeping beekeepers safe, supporting bees’ health, reinvesting into initiatives that help promote beekeeping. Beekeepers can get the most out of their beekeeping journey and continue to help pollinate our crops and keep our planet alive.Bee Safe, Bee Healthy, Bee Our Futurehttps://naturalapiary.com/https://naturalapiary.co.uk/- James Bailey
Natural Apiary Beekeeping Supplies (naturalapiary.com) has 128 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lenord V.
My jacket arrived the other day. It is cold weather so I haven't had a chance to use it. However, it seems to be good quality and the service that I got from the company was great.
Linda R.
Great bee suit and even better service!
Cinnamon
It is amazing wax, great quality, cut and melted so smoothly, and I love the 1oz bar sizes. Perfect. Plus the shipping, packaging, and follow up have been wonderful. Best compliment I can give is that you are so great I never actually have to interact with your customer service department. Way to go guys.
Nadine F.
I made a purchase from Natural Apiary. The item did not fit. They were very nice and said to ship it back. I shipped it back. I was told that they did not receive the item. I told them that I had a receipt from UPS that it was delivered at the time, date, and front desk. They told me they would look into it. Then I was told that they had sent a credit to PayPal. Two months ago by and still no credit. I had to submit a refund to PayPal. Then I had to put a stop payment on my card. They lied to me more than once about the credit and the return. I got my money back but not because of their help.
Response from Natural Apiary Beekeeping SuppliesDec 22, 2020
Thank you for your review. We at Natural Apiary always strive to help our customers in every way we can. We really appreciate your comment, but we do not appreciate being called liars. This is a serious and slanderous statement. As with all businesses, all communications and transactions are recorded. This is the recorded timeline of events: We received your email on 14 September stating that the gloves your ordered were not like/same as the ones you bought 4 years ago and that you would like to return them. We responded the same day and sent a pre-paid return shipping label. 17 September you emailed us stating you posted the gloves the day before, and you included a scan of your receipt. On 21 September asked us to confirm receipt of your email. We responded on 22 September, and we explained that it can take a couple of days for items to be checked in at the warehouse. On 22 September, you emailed us stating the gloves were received by our warehouse team, as recorded by tracking. Although the gloves had not yet been checked in at our warehouse, we issued a full refund from our store platform via PayPal. We informed you that the refund was done and that it can take 5 – 10 business days to process. On 24 November you emailed us to let us know that the refund had not come through. We are not certain as to why or how the refund did not credit your account. Yet, as soon as you alerted us to the problem, we issued you another full refund and on 26 November the full refund was manually issued. We have checked all our records on PayPal, and there is no chargeback. If this has happened, then you received the refund twice. We did and still do apologize for the issue with your refund via PayPal. If you would like to receive the full email thread and a copy of the PayPal refund please let us know, as we will be happy to forward it to you.
Alaska Beeswax W.
High quality organic beeswax with fast shipping and excellent communication.
Anne S.
Thank you for having a top notch product that I was very lucky and blessed to find. All design aspects are top of the line and obviously the result of good manufacturing processes. The suit fit with generous proportions to reduce the incidence of hornet stings. Very happy customer. Also arrived early! Thank you again, Anne
Amanda
I'm very happy with the quality of the products I received. I will have to wait until spring to put them to the test, but they seem well-made and durable. My items shipped separately, though I only received one tracking number. The customer service representative was very responsive and my missing item arrived within a week.
M.M. K.
My Max Protect Natural Apiary bee suit is absolutely top notch and clearly designed by beekeeping professionals. It is extremely well constructed, durable, and breathable. It its very easy to get in and out of and I can easily work in it while feeling safe and comfortable. And the customer service at Natural Apiary was superlative.