Ave A.
I ordered two skincare products from…
I ordered two skincare products from NattyWomen and paid for both. The parcel was delivered by DHL, but when I opened it, only one of the two products was inside. The facial cream I ordered was missing. I contacted NattyWomen immediately and have made repeated attempts to resolve the issue, but I have received no response and no refund for the missing product. I have retained my order confirmation, DHL delivery information, photographs of the parcel and its contents, and copies of my emails to the company. I have now had to lodge a transaction dispute with my card provider. Based on my experience, I would not purchase from NattyWomen again and would advise others to exercise caution.



