Donna S.
Products' effectiveness questionable as…
Products' effectiveness questionable as Claritin is also used. Complaint: ordered Mucous-Clear Day & Nightime separately to get order 2 products-- get one free. Told representative on phone that I'd like the 3rd to be the Nighttime. That was Nov. 13. Still haven't received my free bottle.
Response from Native RemediesJan 7, 2020
Hello Donna, I apologize that you were not 100% satisfied with your ordering experience. The order notes state that the representative recommended using our Buy 2/Get 1 by ordering 2 Mucus-Clear and 1 Mucus-Clear Nighttime, but you chose the less expensive option of the combopack to try the products first. ComboPacks are already discounted, so they do not qualify for the Buy 2/Get 1 promotion. I'm sorry that that was not more clearly explained for you and hope you will give us the opportunity to serve you better in the future. Dottie


