Connie
I accidentally ordered 2 of the same…
I accidentally ordered 2 of the same products and immediately realized what I had done , it was 7:10 pm so I went back into the order to cancel one of the orders .There was NO OPTION to cancel the order. Next I tried to call and have it cancelled and got a recording that the order center was closed for the day. The next morning i called as soon as you were open and was told it couldn't be cancelled due to the fact it had already been pulled for shipping over nite! This was upsetting enough, but then i was told to refuse one of the orders when they came so that was a trip to the post office. At the post office i could NOT get any form of proof I had refused the package and have had to keep calling you to see if you have it . I still have not been credited back to my credit card and you were able to see the last time I called it is on its way to you. The representative told me I would have the refund back to my card in 2-3 days and that was on March 23rd. - still no credit and received an email from you stating it may take 1-2 billing cycles to see it in my Capital One account!! This is UNACCEPTABLE !!!!
Response from Native RemediesMar 30, 2021
Hello Connie, Thank you for the update. We confirmed your return of product and have refunded your credit card. Our apologies for the website issues, NativeRemedies Customer Service


