VIVIAN H.
Your updated website still gets my…
Your updated website still gets my Subscriptions (for years) in the wrong pricing. No matter how many times I deactivate the Subscription and reactivate it with the correct pricing, it goes back to the wrong Subscription. Your customer rep tells me to redo it when I'm ready to reorder, but that's exactly what the previous customer rep did with we online the day after the website update took place.
Response from Native RemediesJun 8, 2021
Hi Vivian, I am sorry for the subscription issue! Do not reactivate it - please place a new order and set it up with a fresh auto-delivery subscription. This should lock in the discounts for you. Give us a call if this does not correct the issue, NativeRemedies/PetAlive 1-800-683-1235


