Nationwide Moving and Storage LLC is not a motor carrier and does not own moving trucks. We are a properly licensed interstate broker and will not transport an individual shipper’s household goods but will coordinate and arrange for the transportation of the household goods by an FMCSA authorized motor carrier, whose charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request.
Nationwide Moving and Storage LLC (nationwidemoving.us) has 37 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
Nationwide Moving and Storage, nationwidemoving.us
Website
nationwidemoving.us
Category
Moving & Storage
Location
Indianapolis, Indiana
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: December 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
If I could give zero stars, I would. After contract signed, the costs increased, the packing was slip shod and the relo was late and time consuming. Simply the worst customer service in the industry. The subcontractors were cheap and inexperienced and several items were broken, damaged, torn or in worse condition when they arrived. No help from the executives or the management. I cannot recommend them at all.
EM
Emy
Worse customer service
The customer service were never help me when a estimate was taking wrong . They make you believe they take care of the situation the first day. Before you sign up the bill of lender with the deposit ,after they get the money you are fxck off , and they never will give you the refund back . Never take the calls . A guy called Mike make you believe he give you his personal phone number to you for comunication but he never reach to you ,this people are miserable . Dont sign anything or pay anything to them.
KA
Katayoon A.
There is a special place in hell for…
There is a special place in hell for these guys and all their shady vendors. One of the most awful experience of my life. Run don’t even stop. Awful dealers who take no responsibility for their third party vendors. Awful just awful. Don’t be fooled by their fake estimate. They mean nothing. They get you in just for the vendor to show up and double the cost.
The vendor stole, doubled the price and broke my belongings and I have no recourse.
JW
Julia W.
BROKER and Scam! Nationwide Moving = National Moving Services
this is called National Moving Services now and has a 4-star review on the internet (probably paid for) but is the same as Nationwide Moving Services!!! It’s a broker company and a scam!!! I would rather be robbed at gunpoint rather than robbed by what they did to me. The broker company they used was Cobra Van Lines and also so horrible. Please for the love of god do not use this company. If I was wealthier, I’d sue them for the way that they treated me. They were insanely unprofessional and rude and impossible to contact.
I was moving from FL to PA for school. I was only contacted about pick-up and delivery of my items 16 hours in advance which is absolutely not acceptable since I had to plan when to empty my old apartment and when to arrive at my new (empty) apartment. They arrived a day later than promised without letting me know until 16 hours beforehand (they assured me they’d let me know 2-4 days beforehand but then no one picked up my calls). Upon pick-up, charged an extra $800 (despite being late and forcing me to work harder to clean the apartment before my lease was up) for hidden fees. Upon delivery, they kept changing the date of delivery 6-16 hours beforehand (keep in mind I had to CANCEL my flight in because they expected me to WAIT IN AN EMPTY APARTMENT FOR 30 DAYS TIL THEY DELIVER — my furniture has been sitting in a warehouse near my Florida apartment for 1.5 weeks). Then when they finally arrived, they charged an extra hidden fee for a “shuttle service” that no one agreed to. And then more for elevators etc — in the end I paid over twice as much as expected. I signed the contract for $1850 and ended up paying well over $4000. For the extremely rude customer service (especially Heidi at CobraVan lines and Jennifer at National Moving Services) and hidden fees and late delivery/pick up, this has been the worst moving experience of my life. And I hired them to make it easier. I wish I just packed my stuff up myself, so please save your money and go somewhere else. I wish I could sue these companies but I hope you all see this and put them out of business.
PN
Proud Navy V.
This company is beyond shady
This company is beyond shady. The movers were supposed to arrive at 4 pm Wednesday. I called the dispatcher to complain. He promised they’d arrive 10 a.m. the next morning forcing me to reschedule my flight out of town. The movers showed up 3 hrs late on Thursday (1 pm). When the movers arrived they smelled like marijuana.
Despite the dispatcher assuring me they would remove and pack my television wall mounts the movers refused to remove the television mounts.
I called the dispatcher several times during the move to complain about the movers working slowly and their lack of professionalism. The dispatcher promised to send 2 additional movers to expedite the move so I wouldn’t miss my already rescheduled flight. Only 1 additional mover arrived over an hour later and despite starting at 1 pm having to only disassemble two Ikea style beds and move 10-12 packed boxes. They were still moving 6 hrs later.
After they drove away I didn’t hear from the movers until I called 5 days later to ask where my household goods were only to be told they were in their warehouse in Miami and I now owe almost twice the initial cost.
They have been dishonest since they showed up to my house and now they are holding my home goods hostage and demanding more money.
DON’T NOT USE THS MOVING COMPANY!
BT
Brandon T.
BAD BUSINESS ALERT
Do NOT under any circumstances do any business at all with this "company". This is a scam entity they are there to swindle you out of a $600 deposit, book a "move" although they are not movers at all. They do represent themselves this way initially, and then increase the initial quote, as well as tell you they can't refund your deposit when they are uncovered for the SCAM/fraudulent company they are. Thankfully, through some deeper digging it was uncovered before they were allowed any sort of possession of my things. The ruse starts from the beginning, my experience was with Tiffany... You will later speak with likes of Cameron, Kaden, Garrett, and lastly Ciera as the fraud escalates. Anyone you speak with at this company has a defensive/aggressive and condescending tone as soon as they know the ruse is up. They bait and switch and tell you that you are adding things to your quote even though you have not in fact added any inventory at all. Additionally, the most egregious part of this entire thing is that they have no way of telling you how your things will be safeguarded. Save yourself the time, headache of dealing with these folks, and keep you and your things far away from this "company".
NK
Nicole K.
MY PROPERTY WAS STOLEN AND IS BEING…
MY PROPERTY WAS STOLEN AND I’M BEING THREATENED THAT IT WILL BE AUCTIONED. THESE PEOPLE ARE PREDATORY CRIMINALS.
Part:1
Nationwide Moving and Storage, & MC Movers stole my property. I relocated from the state of Kentucky, to the state of Georgia. I filed out inquiries online for long distant moving companies. I was contacted by Nationwide Moving and storage by text messages. I sent the representative photos of my storage unit’s contents. I was quoted a $2,131 offer to move my things. On 02-25-2023, which is the night before my scheduled move; I was contacted by MC Movers dispatcher and Truck Driver. I was very confused because I scheduled, signed documents, and paid to secure my move date with Nationwide Moving and Storage. I now know that Nationwide Moving and Storage is a brokerage and hires 3rd party freight companies. Nationwide Moving and Storage blatantly lied and secured my move through predatory business practices.I was told by MC Movers dispatcher and MC Movers truck driver that my quote will change, depending on the cubic square footage of my property. I notified both parties that my quote was based on photos provided. It wasn’t an estimate because the square footage is confirmed. MC Movers truck driver told me that he need to see the items in person. He said that he can’t use photos. The driver also stated that if agreed upon my property would be delivered with the property of others.The MC Movers truck driver and me agreed that I will allow him to look at my items in person, and if we couldn’t agree on a price; he could just leave it. On 02-26-2023, which is my scheduled move day; the MC Movers truck driver called & text me. I sent messages giving him the information to view my storage. I received text messages from both MC Movers truck driver and dispatcher. They both quoted me a price that was well over $1,000 more, than what I was previously quoted. I was violated at this point from enduring the predatory practices of these two companies.
Part2
They both quoted me a price that was well over $1,000 more, than what I was previously quoted. I was violated at this point from enduring the predatory practices of these two companies. I called the MC Movers dispatcher and told her to leave my storage unit, and refund my $600 to secure the date. I have a career in healthcare. I was working a 12 hour shift that day. I have sick patients and couldn’t take phone calls. I went back to work and immediately texted the MC Movers dispatcher to refund my money & to leave my storage, as discussed on the phone call. At 11:46 am standard eastern time the dispatcher responded to my message saying “ok I will have the driver leave the location. Have a good day”. I went back to work as I stated before, I was working a 12 hour shift and had sick patients. I sent a text message 4 hours later at 3:43 pm to the MC Movers truck driver and dispatcher, stating, “Hello.
I need confirmation that my belongings were left at the storage unit”. The driver responds “it was picked up”. I responded to the driver” I was told at 11:46 am this morning, that my belongings were being left at my storage unit at 273 Ruccio way, Lexington Ky.… I have another company on the way to pick it up.“ THIS IS A BLATANT LIE THAT IS SIMPLY DISPROVEN. THE MESSAGES THAT I’VE ATTACHED SHOWS THE DISPATCHER GIVING ME QUOTES AT 11:30 AM. ONLY 16 MINUTES LATER AT 11:46 AM, IM SAYING I WANT A REFUND AND MY BELONGINGS LEFT.
THE DISPATCHER RESPONDS AT 11:46 AM THAT SHE IS HAVING THE DRIVER LEAVE MY PROPERTY. MY PROPERTY COULD NOT HAVE BEEN LOADED IN 16 MINUTES OF THEM QUOTING ME A PRICE, THAT I REFUSED. MC Movers stole my property and has it in their possession. Nationwide moving and storage assisted MC Movers in stealing my property.
GF
grace F.
Scam alert this is not a moving company they a professional thieves
First they lie and tell you they’re a moving company but really they are brokers they sent two crackheads in a U-Haul to pick up my items whole time I’m being scammed and they’re really scoping out my nice merchandise then that company help my belongings hostage for 18 days in a warehouse when I finally received my belongings it had been 5’weeks half my stuff was gone the other half broken they stole two bedroom sets a California king bed frame brand new in the box, and my king bedroom oakwood set with a $5000
Hybrid foam mattress they stole six very large boxes now nobody will answer the phone but there’s more the second moving company hired a third moving company three different people & charged me $7000 and all I received was 15 boxes I am currently getting an lawyer.
Do not use this company I repeat they will rob you for everything you own & to add insult to injury, they took my deceased sons belongings, who steal from a dead person
It was all I left if his memories am truly heartbroken run for your life!!