Nationwide Moving and Storage LLCReviews of nationwidemoving.us

Nationwide dosen't move or store anything. They simply take your deposit and go out for quote to actual movers to fulfill your move. You have no say in who they choose, and they wait to notify you with the name if the company that will take your move, well past the deadline to cancel. And if you do cancel say goodbye to your deposit.

Job #1 is getting you to sign their contract and collect a 50% deposit. And they will tell you ANYTHING to get you to sign and pay. After that, you’re on your own.

I wish I could give a 0 star. Limited communication before what was supposed to be the move. Movers didn’t show either day. I was never told what company was coming. Was never given a contact number (like hey expect a call from this number 24-48 hours prior to your move). Dont use them at any cost. I’m now scrambling to find an affordable way to ship stuff across country within the next month. Luckily they didn’t get all the money

Horrible service and echoing what everyone else is saying in their reviews. They're are broker and not the actual moving company. The moving company they worked with try to up charge me and lost and broke several of my items. The whole thing was mess

I knew that Nationwide Moving is a broker when I signed a contract with them. However, when I researched the carrier that they assigned to my move, I was freaked by the horrible reviews on the BBB that other customers gave. I asked Nationwide Moving to assign me a REPUTABLE carrier, and the one that they then assigned had even worse reviews (The BBB gave them an F rating). I was lucky that I canceled my contract within 72 hours of signing it, so I did get my full deposit back. Whew! I am writing this because I want to alert potential customers of my experience. Nationwide Moving shamed me for asking questions and voicing concerns about my contract matters. One guy even told me that I was "a really nervous person who needed to take a deep breath and settle down." Folks, do your homework. READ THE CONTRACT. Know every single item on your inventory and triple check it. READ THE REFUND POLICY, and trust your instincts. You MUST realize that an 18 wheeler will arrive with your belongings at the destination point and, if they can't access the drop off, you will be charged A LOT more. Yes, moving is very stressful, but take the time to read your contract carefully. Nationwide Moving contract is very explicit, BUT they hire horrible carriers to actually do the job.

First and foremost this company is a BROKER and NOT a true moving company. They own no trucks, storage facility, or anything. They DO NOT have a UDOT# which is what you need to move freight in the USA. They do not disclose any this when trying to sign a contract with you and talk about their availability and all sorts of this. They are basically using a bidding site with transporters who are going to take a cut of the estimate and scamming you. I'm sure because they never outright say anything about their status that this is a grey area of something being legal/illegal. If you are reading this - RUN FAR AWAY. The actual person transporting your stuff is likely going to have several fees that they add on that were not discussed in your estimate to increase their own cut and this is where you will lose even more money. Further, Nationwide calculates in cubic feet which from what I have learned over the last month IS NOT the way moving should be done and is predatory (trust companies that use weight, not dimension). We realized this too late and were stuck with them because we paid a deposit. A lot of moving is done through brokers but beware many are predatory and if you can find a direct shipper this is your best bet. As for our moving experience: This has been a nightmare and while I blame the transporter I also blame Nationwide for setting us up with this predatory company for a quick buck. The company they initially brokered was changed the day of without notice. They sent our final estimate 24 hours before our item pickup on 06/30 with a transporting company that had good reviews. The day of our move a different company with horrible reviews showed up --- 4 hours late. They did not take all of our items the same day and made us wait 24 hours to collect the rest (after collecting additional payment of course). I am not disclosing the name due to fear of recourse because I still do not have my things but that will be dealt with separately. Currently, my items have been sitting in San Tan Valley, AZ (at a third party storage facility that I did not request) while I sit in an empty apartment in upstate Ohio. San Tan Valley is 40 minutes SOUTH of Phoenix (my starting location) and roughly 100 extra miles out of the way from my destination across the country. My items were promised delivery on 07/09 and have not moved a single inch. The transporter is dodgy and said they had a 38 truck fleet but suddenly doesn't know how they are going to move my things because they are "so busy." These are the type of transporters Nationwide will broker your things to. I'm sure this transporter bid lower and got the job at the last second - Nationwide didn't care because it made them a few hundred extra bucks. Do not trust these people and if you have signed a contract and made a large deposit make sure you force them to give you appropriate service. Make sure your estimate is accurate and you know exactly how much stuff you have. Place AirTags in your packed boxes to track them. Ring their phones nonstop until they get sick of hearing from you - they deserve the inconvenience for what you are going to go through.

Contract was with nation wide moving and storage to move my 86 year old father Inlaw that is blind and deaf vet from ca to Kentucky! Then they gave it to Next stop moving and storage Date of service TBD / 6/19/23 or 6/20/23 The service was moving service. Cancelled on 6/07/23 Reason for cancellation was! We called to upgrade our service.. was told by national wide to call Next Stop moving and storage. We called next stop and wanted the P.G.S service as stated the the contract.. we called and they had no records of us or are moving. They didn’t know who we were or anything about the upgrade that they offered. At that point we didn’t feel comfortable going forward so we canceled. The very next day nationwide called us. And she stated she understood and would feel the exact same way! Then the next day we had a conference call with Nationwide and next stop moving and storage. They also said they didn’t have our contract and didn’t know who we were and they couldn’t offer us an upgrade.. and again, Nation Wide understood where we were coming from and again she said she would feel the same way. We have received no services at all from them. I feel they do this to a lot of people just to scam money. We gave next stop moving and storage our job number and they still couldn’t find us or know who we were. We signed the contract on 5/17/23 you would think by 3 weeks later they would know who we were! We were moving in another week and a half.. this just isn’t how business should be handled when they take $1044.75 ! I am disputing this charge and will keep disputing it. They should not get paid for no services whatsoever they didn’t even know who we were. Signed 2421 Production Dr Ste 208 Indianapolis, IN 46241-4995 317-565-6319

THE ABSOLUTE WORST company I have every been a customer of, sadly. Leo, Todd, Veronica and Chris in the "customer service department" run a crooked operation full of lies and deceit. My experience recommends you STEER CLEAR of this debacle of a company!! It is a scam of a different nature. Their original quote is a giant lure. When the truck they send is "magically" too small they're only remedy is to have you pay for another truck. "Simple fix", they say. The bigger problem with that is the quote for the second truck is double or triple (in our case) the original price. There isn't a big enough negative number to give this company!! They don't deserve anywhere close to a 1-star. But what do they care? They get to steal people's money and get-a-way with it and then move on to their next unsuspecting victim. That is the only "moving" they are good at.