Nations Photo LabReviews of nationsphotolab.com

I ordered five giclée prints from Nations Photo Lab. Four of them were large 16x20 prints that I planned on gifting to my best friends who got married last year. They all came out SO BEAUTIFULLY! The colors were vibrant, as pictured from the original photo I uploaded, and were perfect in quality despite the larger print size. I had one incident where the sticky part of the packaging accidentally got stuck on the print. When I pulled it off, some of the color from the print peeled off, ruining the print before it even got in the frame. I was so devastated… I shared this story with Nations Photo Lab customer support asking if there was a small chance they could reprint the one damaged print. I sent that email without any expectations. Just one day later, Soojin Kim replied to my request. Her response was so warm and kind. And to my surprise, she honored my request and sent me a new copy of the one I damaged. I was prepared to settle with filling in the damaged print with color pencil but she really went above and beyond by sending me a new copy. I was so, so grateful! This was my first time ordering from NPL but you beat believe I will be ordering from them from now all for ALL my printing needs moving forward! I’m so glad I found a printing service I can rely on for my own wedding next year hehe. Thank you again Soojin if you see this!!!

I called to get some help and Tara was able to immediately help with what I was looking for. She was friendly and very helpful.

Natalie was terrific

Brandon addressed my concern and made additional relevant helpful suggestions.

David was so helpful when I called to ask a question about my order. He took the time to get all questions answered then called me back the same day. Excellent customer service!!

I made my first purchase from Nations Photo Lab today. I was offered a 25% off code for my first order. Unfortunately, I didn’t receive the code until after checkout. I emailed them asking if it could be fixed, not expecting to get a response right away. Ricky responded and refunded the amount the code would have saved me within the hour!!! I was very impressed! This is the type of service I wish I received from all businesses. Thank you Ricky!

I truly appreciate help from David C. He was EXCELLENT!! I've never had such exceptional service from anyone. Thank you SO MUCH!!

I contacted Nations Photo Lab by phone. Tara was exceptionally helpful. I was trying to navigate the site to get exactly the wedding album I wanted, and Tara helped me get it exactly right. I may not have stuck with it without her! Thank you so much.