Rachel R.
CROOKS!!!! Save the headache and walk away!
I heard their video and decided to buy liver renew since my liver enzyme level was raised. As I was beginning to check out, they offered me another drug. I clicked "No thanks." I was then offered another drug. Again, I said, "No thanks." This process went on at least six times before I decided I wasn’t doing business with a company that operated this way. I closed the app without ever checking out, however my name, address, phone number and credit card information had been added. At 10:30 p.m., my phone rang. In a panic I answered the phone concerned a family member was hurt. It was this company pushing me to check out. I told the caller I didn't appreciate a call at 10:30 and he was rude to call at that hour. He apologized and said he thought that I was on the west coast. The second red flag! On Monday morning at 8:30, I received a notice telling me that my order went through. I didn't even have an amount that I was charged. I immediately called the company mad as a hornet. I clicked #4 to speak with customer service and waited for over 10 minutes. I hung up and pushed #1 to place an order. Of course, they answered immediately, and then said they couldn't help me, and put me back on hold for customer service. I waited 15 more minutes before someone with a Pakistani accent answered the phone. I unloaded my anger while this guy continued to try to convince me to keep the product. After telling him there was no way in the world that I would do business with such a shady company, he told me that he could not cancel the order because it had shipped. He told me he would provide a return label and once I received the order, I could return it, and if I didn't get my refund I should call back. The company has all five stars ratings on all their products, which is impossible. Fraudulent reviews! Go to Trust Pilot to see the real reviews and other people with identical experiences. Be very leery of taking this product!!! There are two canned responses from this company based on the review.
Response from Nation Health MDNov 18, 2024
Dear Rachel, We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is incredibly valuable to us, and we truly appreciate the opportunity to improve. If there’s anything we can do to make things right, please don’t hesitate to reach out. Our Customer Support team is available 24/7 at (800) 490-3169, and we’d be happy to discuss your concerns and work toward a better resolution. Thank you for sharing your thoughts—we’re committed to improving and providing a better experience for you in the future.




