Mr. L.
An inept company
I sent my authorization to manufacture my stamp. Four days later, I called to find out the status. I was told they were waiting for the authorization. I have a return receipt showing it was delivered on July 27. I was put on hold "Oh, we have it we'll have it manufactured now." It has been almost 3 weeks and I'm still waiting. I've called a number of times and each time I get a different answer. I received an email yesterday stating it was shipped. I never received notice of that. I called back today and was told "We're having software issues and can't find it, however we can see it has not been manufactured yet." My commission expires on Sunday. Everyone that I have been on the phone with, has been useless.
Response from National Notary AssociationAug 12, 2026
Hi there, we understand how frustrating and concerning this situation must be, especially with your commission expiration approaching. We’re sorry for the experience you’ve had trying to get clear information about your order. We’d like the opportunity to look into this further and help. Please email [email protected] with your name, NNA ID or order number, and contact information so we can locate your account and reach out to you directly.