National Life GroupReviews of nationallife.com

Our family has had multiple policies with National Life Group for years, each held between roughly 3–6 years. We trusted this company to be there if something serious ever happened. Unfortunately, when we actually needed help, they completely failed. One of our family members has been seriously ill and unable to work for about a year. The policy includes living benefits that are supposed to provide support in situations exactly like this. Yet despite that, National Life Group has not paid any living benefits. For the past five months, he has been calling them weekly trying to get answers or progress on the claim. Every time it’s the same story—delays, excuses, or no meaningful update. Meanwhile, the bills and financial stress continue to pile up while the company that promised protection does nothing. What makes this even more frustrating is that while they delay and avoid paying the benefits, they continue collecting their monthly premiums without fail. The payments are taken like clockwork, but when it comes time for them to honor the policy, they suddenly become unresponsive. An insurance company proves its value when policyholders actually need to file a claim. In our experience, National Life Group has been dishonest, unreliable, and incredibly frustrating to deal with. After years of paying premiums, we expected basic accountability and support. Instead we’ve been met with endless delays, constant runaround, and no payments. Based on our experience, I strongly recommend that others think twice before trusting National Life Group with their financial security. When it mattered most, they were nowhere to be found. Stay away.

This company doesn’t even deserve a 1 star horrible company do not put your money here unless you are giving it away and do not want it back I was told that I would earn 9% on my cash value check my IUL account and was told a lie spoke with a agent before canceling my policy he told me that I was eligible to get my money back now another agent told me that I can not get any of my money back $1200.00 gone

I want to make this perfectly clear: you were fired in November. After ten years of loyalty, never filing a claim, and paying thousands of dollars for life insurance, you dramatically increased our rates by 1000% and 800%. As a result, we chose not to renew the policy and canceled it with you. I have contacted you multiple times—locally, nationally, and now through this app—and I am determined to make it known that I will pursue any necessary action to hold you accountable online across all social media platforms. I will not tolerate receiving bills or correspondence from you nearly six months after ending our relationship. Never send me or my wife any further letters or notices. If you do, I will hire a lawyer and sue for harassment.

Cuando llamas a reclamar y tienes menos de dos años prepárate para que te investiguen hasta donde naciste, se tardan mas de los 90 dias qué dice el contrato para pagar, son buenos para cobrar pero para pagar buscan lo minimo para no pagar, a dicional a eso te mienten cuando es que puedes abrir un reclamo, trataron de dilatar el proceso 90 dias por eso les hice un reporte en el departamento de seguros, tu pagas por si te pasa algo y quedas incapacitado y no puedes pagar esta gente basura, busca lo minimo para no sortal ni un dolar aqui no inviertan no sirve.

I am now completely disabled and havent been able to access anything my plan was sold to me for, for going on 5 years now. These people are liars and grifters and they treat sick people like shit. Truly, it is incomprehensible how monstrous you have to be to work for this company. They steal your money and dont make claims nor hold agents accountable. Edit after their reply: I have called them dozens of times. They never call back. They haven’t even gotten me an agent in over 9 months.

Make sure you understand the design and see how it's not just the out of the box stuff. Great company.

Do not wast your time with National life group. This company is inconsiderate and dishonest. The agent does not disclose accurate truthful information there a lack of information that the agent should be discussing that they do not. This company is a criminal of a company they are complete thieves. This is a disgusting, immoral corrupted company that steals your money. Should be shut down, a down right dishonest company. I caution you to stay away from this horrible company. The Compliance team and supervisor not not care or will not address questions and concerns about reviews to hold concerning agent accountable. This company does not care. A complete same no morals or integrity of this horrible company at all. As a word of advice I would stay far away from this disgusting company a complete wast and some of there sick agents.

Started out asking for a quote to having to answer 30+ questions and then being told my policy would be 20 dollars a month then changed to 27 and when the bill came in the mail it was changed to 29! Then kept telling my agent to not pull money until I see the policy and approve and she assured me I was good and if it happened they would refund it! Told her again I don’t want a refund I just don’t want my money pulled before I see a policy, why they would take money before you even agree, see or sign a policy is crazy! But they did! Pulled 29 from my account because I was told my card had to be linked before o get a quote to my account! Then tell me it wake 25 days to refund my money I didnt approve and when Danusa told me she informed me they would take Payment and ALL insurance company’s take payment before you sign a policy or see it! Which is false! I’ve gone through hell trying to get my money back, granted it’s only 29 dollars but this is ridiculous! And she also sent me another guys quote on accident with his name and bday info all on it! Tired to tell me I was wrong but screen shotted all the messages and nowhere does it say they take money right away especially when I told her no! Went with ferber life and guess