nataliediamonds.comReviews of nataliediamonds.com

Costumer service really helps on any little simple question that you might have. My fiancé is so in love with the ring, thank you

If I knew I had to pay DUTY I wouldn’t have ordered.

The Ring is beautiful, she loves it! It was shipped on time and came in a very nice backlit box. Great job Natalie Diamonds. I will be buying the matching wedding band in the near future!

Good product Honest sellers

First, the positive. Customer Service is quick to respond and remedy the situation. When I informed Natalie Diamonds of the problem, they quickly sent an email with the return label and commercial invoice necessary to send the ring back to Israel. Yes, you read right...this company is not in Florida as the About Us page implies. The marketing company is in Florida, but the actual manufacturer is in Israel. I received my order about two weeks after I ordered - not bad for an international shipment and custom ring. When I received the ring, it was in a nice box that lights up when the lid is opened. Nice. It also came with a certificate from UGI (questionable company) and a laminated receipt (weird, but ok). The ring looked pretty but if you've seen a real diamond, you'll notice the difference quickly - it just didn't look right. I received the ring Dec 22 and I was planning on proposing Dec 24. So, on the 23rd, I took the ring to four different stores: Jared, Robbins Brothers, Ben Bridge and Raiman Rocks and all confirmed via electronic, visual and microscope test that the stones - all the stones, not just the center stone, were all Moissanite and not real earth mined diamonds like their web page states or even their customer service states when I posed the question to them directly via their chat. Needless to say, I didn't propose - I wasn't about to with a fake diamond ring that I was going to return. Absolutely ruined the moment for me/us. Once Natalie Diamonds received the returned ring, they tested and confirmed to me via email that there was an issue with the center stone. They offered to replace the center stone with something more expensive, but at this point, my trust was blown. They refunded my money back. If you read the reviews on Trustpilot and iVouch, you'll see several reviews stating the same experience I had. Proceed with caution but there's no way I would ever buy anything from Natalie Diamonds. Not sure on the stability of this company but to deal with an international company with such a high cost item, made me really nervous. I was just really happy to get my money back.

We were a bit nervous ordering an engagement ring on line and noted a few bad reviews that gave us pause. My ring is a lovely 1.25 ct round VS2 clarity and I had a trusted local jeweler verify its authenticity as a diamond using his diamond tester. Since moisannites can register as diamonds on the diamond tester, he also used a separate moisannite tester to eliminate the possiblity it was a moisannite. He did say the G color was a lower grade - I - in his estimation but everything else was good - cut and clarity. I notice a faint color in certain light but its minimal so I am very happy with the diamond's beauty and excellent value for the price we paid. Thank you Natalie Diamonds!

Purchased a new diamond engagement ring for my wife to replace her prior ring. Ring is beautiful. Diamonds sparkle. Great setting. My wife loved it.

Everyone loves my fiance's new engagement ring. They say I did a great job picking it out, but Natalie Diamonds was the one that really helped me. Thank you for great quality and awesome customer service!