nataliediamonds.comReviews of nataliediamonds.com

Like everyone else I just had my 1.5 carat diamond appraised and it turns out it only weighs 1.2 carats and it is likely synthetic! The company has now disappeared completely…. Completely criminal and I for one will be looking to start a class action suit and filing criminal charges against the company and the owner who lives in Florida… Please note that Natalie Diamonds has been leaving responses to contact them but nobody answers when you email and the phone rings in to nowhere!!! Complete scam!!! Contact the local authorities, the Florida attorney general, the Israeli consulate, and anyone else you can think of and put this scumbag out of business!!! Update: Natalie diamonds contacted me and told me to send the ring into a NJ address which comes up as “Armada Moissenite”. Funny because that’s what the fake ring was probably made of. They received the ring three days ago and now I have been cut off by all communication with the customer service rep who had emailed me and told me if it was fake they would issue a refund. The customer service number does not ring into anywhere at either place. Natalie Diamonds I feel is a complete scam and I will be filing charges at every levels possible. If anyone has had this kind of problem please contact me at 814-730-3817 as I will be initiating a class action suit against the company, the owner, and the Israeli appraisal company that “verified” the diamond. UPDATE #2: If you've been scammed like me, contact the Florida attorney general and file a complaint. I appears they need at least one more formal complaint to open a case against Uri Zohar. The number is 1-850-414-3990. Also file charges with your local law enforcement and file a complaint with the Federal Trade Commission online and the Israeli consulate since this is where the fraud is originating from. Don't let this go!!!! We can shut this company down and put this scumbag in jail!!!

My ring was returned for an upgrade and the company disappeared. My fiancé was forced to purchase a new ring because we are getting married in a matter of weeks. We also questioned the authenticity of the gold since there was no stamp inside the band that indicated 18K gold. As of now, we don't have a ring, fake or otherwise. Disappointed to say the least.

My husband bought a 2 carat diamond eternity ring from Natalie Diamonds in April 2021 for our 17th anniversary. After nearly 3 weeks I received it and on the advice of my husband took it to a GIA certified jeweler to verify the diamonds. The jeweler ran 2 tests and verified that the ring is all MOISSANITE! I called Natalie Diamonds and they just said that I have 45 days to send it back to get refunded. It took 3 months before I was finally able to reach someone to give me an address (other than a P.O. box ) to return it to. In fact, it wasn't until I posted my first negative review that someone named David emailed me in July with an address to return the ring for a refund. I asked if they would send a prepaid label and they refused, so I had to pay over $100 to ship this ring back! It has been a month since I returned the ring and I still have no refund! No one has returned my emails or phone calls! I feel that the fraudulent nature and pathetic customer service of this company is criminal. Do not risk buying "diamonds" from this company just because they offer better prices, and if you have already purchased anything from Natalie Diamonds, please make sure you have the diamonds authenticated by a jeweler as from other reviews I have read I am not the first customer who has experienced this. If anything changes with my experience I will be happy to update this review, but for now, stay far away from this company or any of its affiliates.

Ordered a ring and turned out to be a moissanite. I called when I ordered it and they said they used to have a supplier that gave them fakes but they worked it out. He assured me it was double checked and is real natural diamond. The certificate says natural earth mined and i took it to my jeweler and it is not.

I do not understand how this company can continue business. They are selling fake diamonds and fake gold rings. Clearly they know that’s what they are doing from so many complaints regarding the same topic filed with Better Business Bureau.

Overall I am very satisfied with my purchase. Great communication throughout, ring as described. 4 stars only because we were told shipping was free of charge.

I was a little nervous making a large purchase on-line but it turned out to be a great experience. The styling was just what I was looking for. Simple, elegant and a great value. My girlfriend/fiance loved the engagement ring. The lighted ring box was charming. I would recommend Natalie Diamonds.

I was told there was free shipping and now I’m receiving a letter from FedEx that I owe 129.80 for shipping. I spoke to a Natalie’s costumer service person about this and he said he would try and fix it . I’m still receiving letters from fedex and I’m pretty sure it’s going to make a mark on my credit report.😡