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natalexauto.com Reviews | Read Customer Reviews of natalexauto.com

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Auto Parts & Wheels
natalexauto.com

natalexauto.comReviews of natalexauto.com

4.549 reviews
Auto Parts & Wheels

natalexauto.com4.5

Reviews49 About Contact

Overall score

4.5 out of 5

Excellent

Average of 49 reviews

Distribution

5★80%
4★8%
3★4%
2★0%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(302) 703-7680
natalexauto.com
[email protected]

About natalexauto.com

Natalex Auto is the ultimate destination for unique car accessories. Whether you’re looking to add some flair to your ride with a new emblem or restore an old one, we have a wide selection of stylish emblems, badges, and stickers to choose from.We value your business and are always willing to work with you to find the best solution. We look forward to helping you elevate your car’s style.

natalexauto.com (natalexauto.com) has 49 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: natalexauto.com
Category: Auto Parts & Wheels
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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natalexauto.com reviews

49 approved reviews, newest moderated first

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Brian F.
Oct 15, 2026
Great customer service
Great customer service. I purchased something wasn't the right thing. Allowed me to keep it and returned me 70% of the purchase price
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Håkon
Oct 12, 2026
I never received what I ordered
I never received what I ordered. I chased them up several times, and each time they assured me it was on the way. Now, after waiting for so long, I checked in again, only to be told that it's been too long since I ordered it, so they refuse to send it
Response from natalexauto.comOct 12, 2026
Hello Hakon, Thank you for your feedback — we're sorry to hear you feel this way, and we'd like to clarify the timeline. Your order was placed in March 2024, and we were in touch until May 2024, when we confirmed a replacement had been dispatched. Our records show it was marked as delivered, and we received no further messages from you — or from the courier or customs — after that. We also want to note our policy, stated on our website: we gladly send a free replacement within 6 months of the order. Unfortunately, that window expired long ago, as you contacted us nearly two years later. By then, the carrier no longer retained tracking data, so tracing the shipment wasn't possible. As a goodwill gesture, we offered a 10% discount on a new order — not as an admission of fault, but as a genuine attempt to move forward. We're sorry it didn't meet your expectations. We're still happy to help — please reach out to us directly at email Best regards, Natalex Auto Team
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Sylwia Szulc-Grocki J.
Oct 12, 2026
Thank you Natalex
Thank you Natalie . Products is great ,.
Response from natalexauto.comOct 12, 2026
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
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Walter R.
Oct 7, 2026
Natalex Auto Store exceeded my…
Natalex Auto Store exceeded my expectations, it was clear their goal was to ensure the client experience was parmount through each and every interaction.
Response from natalexauto.comOct 12, 2026
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
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John
Sep 18, 2026
Great price and product
Great price and product
Response from natalexauto.comOct 12, 2026
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Report
M N.
Sep 15, 2026
A bit long shipping time but backed with a good service
A bit long shipping time but the customer support team is very helpful with prompt replies. I was also very pleased with the products they sent me. Pretty good quality items. I will buy from the same company for sure
Response from natalexauto.comOct 12, 2026
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Report
Jon Jon M.
Sep 14, 2026
Superb customer service!
At first, i waited just over 4 weeks giving the benefit of the doubt that there may be a problem with customs or what not. I emailed customer service of this predicament. They offered to provide a full refund or resend my order at no additional costs to me. 16 days later, I receive my order. However, what I ordered vs what I received was slightly inaccurate. I ordered a late model camry emblem but received an earlier model camry emblem. I immediately contacted customer service again and told them my dilemma. A day later, they promptly sent another emblem free of charge. 8 days later, I receive another emblem. This time, the emblem arrived damaged. I immediately contacted customer service and once again told them my dilemma. 3 days later, I receive the emblem I originally ordered in prestine condition. All in all, despite receiving the product a little over 2 months later, I'm 100% satisfied with the product and the exceptional customer service! The customer service was TOP NOTCH and because of this, I would definitely order again!
Response from natalexauto.comOct 12, 2026
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Report
Dominick O.
Sep 7, 2026
High quality!
This steering wheel badge is beautiful and looks very high quality. The red matches the real badge on the outside of the car. Excellent product!
Response from natalexauto.comOct 12, 2026
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Report