Nash Floors is a full service flooring retailer from product selection to installation for carpet, hardwood, vinyl, ceramic tile, laminate, hardwood refinishing, custom rugs. cork and bamboo.
Nash Carpet One Floor & Home (nashfloors.com) has 25 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
nashfloors.com
Website
nashfloors.com
Category
Contractors & Consultants
Location
Rockville, Maryland
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 64% of reviews.
Latest
Most recent review: February 2021.
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Excellent service from beginning to end with high quality carpets available to choose from. I would recommend this company to anyone looking for a new carpet.
Response from Nash Carpet One Floor & HomeMar 1, 2018
Thank you for your kind review. We appreciate your business and look forward to helping you with future flooring projects!
MF
Mitch F.
Definitely recommend Nash Carpet One!
I am very pleased with Nash Carpet One. Chris Nash offered a variety of carpets and the service and installation was great. The price was just right. I would definitely recommend Nash Carpet One!
Response from Nash Carpet One Floor & HomeMar 1, 2018
Thank you Mr. Farrah for taking the time to give us a review and for your repeat business. Please keep us in mind for any future flooring projects!
AN
Anonymous
Good carpet, below average communication
We really like the finished product, but there were some communication issues along the way that provided some frustration. When our carpet was initially installed, there was a light fixture that was left broken (but had been partially cleaned up) and we weren't told about it. In addition, they didn't have enough carpet for a side project we had discussed and didn't call us to tell us that (we had to figure it out when we came in the house). Finally, we were originally told that when they did receive the additional carpet for the side project that they would call us. Two and a half weeks went by and we finally called them (no one called us) and apparently they had had the carpet sitting around their office for a while. Once we had learned that, we tried to find out a day in advance that they could come out and install it and we finally heard back that they could install it the next day at an inconvenient time. They are very pleasant and the finished product was great, but communication was lacking when things went wrong.
Response from Nash Carpet One Floor & HomeFeb 22, 2018
Hi there, thank you for taking the time to provide feedback on your experience - we always take any feedback we receive to better our business.
We are sorry for the time it took to complete the add-on carpet. We had hoped the original estimate would have enough carpet. Thanks for the feedback about the lamp we hope the credit extended is enough to repair the damage.
We are happy to hear you are enjoying the end result, and please let us know if we can do anything else for you!
SS
Steve S.
Great Experience!
Nash was responsive and much less expensive than the other 2 bids I received for the job. The installers were quick, competent and polite. The finished product was great. Highly recommended!
MH
Mary H.
The company was very fair and very …
The company was very fair and very professional and did a wonderful job with installation corrected anything I pointed out could not have been more pleased I would hire them again if needed
Response from Nash Carpet One Floor & HomeMay 22, 2017
Hi Mary,
Thank you for your 5 star review! We are thrilled that you are happy with your flooring installation process and look forward to working with you again in the future :)
DG
Donna Geivers Z.
Such a great company
Such a great company. They moved all furniture (even had to dissemble something and put back together), no mess. Very professional. Highly recommend! Great price!
Nash brothers are 5 star!
JH
June H.
A random act of kindness I experienced from Nash Carpet One Floor & Home
I never bought anything from this store but I would like to share what I've experienced from one of the store owners named Chris yesterday afternoon.
I had bought a piece of carpet runner from Home Depot to cover the square area of the stairway in my house because my 9 years old Tibetan Terrier was having a hard time going up and down the slippery non-carpeted stairway.
I took the runner to a persian carpet store to if they can sewn/stiched up the two loose sides of the runner since they were cut up from the roll. The store owner said, they only provide that service for the people who buy their expensive persian carpet.
So, I found an upholstery store and they said they don't do carpets but they can do it for a fee which I thought was too much, which was almost the three times the amount the price of the carpet piece. So I walked out of the store in disappointment.
Then, I saw Nash Carpet One Floor & Home store. I didn't expect to get any result, but I wanted to give it a try before going back home for dinner.
I showed the little piece of carpet runner and told the store owner what I needed. The store owner listened to me and said he can't do it himself but he knows someone who works for him who can help me!!! Then, he told me where to go to find this person and he would call this person to expect me. I couldn't believe his words, his kindness, his generosity!!!
He gave me the direction to where I can find this person who can sew up the loose sides of my carpet runner. I didn't want to act like I got all the information when I know that I am bad at remembering directions. So I told him I am not smart enough remember and I grabbed a piece of paper on the counter and wrote down the direction.
I found the place where Chris Nash told me to, a few blocks away from the showroom, and there was a person name Willie who received me, telling me that Nash had called for me. I waited about 30 min. right there in the office while Wille was working on my carpet runner. I wanted to give Willie $20.00 as a token of my appreciation but he insisted that it was okay.
I came home and told my husband about what had happened and we both couldn't believe that there are still really really nice people in the world, like Chris Nash, and also Willie.
I had never purchased anything from Nash Carpet One Floor & Home before, but if the people who own and work at this place have this kind of integrity and are kind-hearted people, and if they treat non-customers this nicely, I can imagine what wonderful experience you will have as a customer of this store!, I highly highly recommend this store!
Thank you Chris and good luck to your family business~
LP
Linda P.
Kitchen floor replacement
Very professional job. The workmen and worklady showed up early and worked very hard during the day. They also cleaned up when they were finished. I would highly recommend Nash to anyone. Thank you!
Response from Nash Carpet One Floor & HomeMar 16, 2017
Thank you for taking the time to give us a review! We hope you enjoy your new flooring for years to come and we appreciate your choice in working with Nash Floors for your flooring project.