Allyson C.
This company is terrible
This company is terrible. If you need to return an item, expect to pay shipping to China. They are not honest on their website.
Naplesboutique is listed under Clothing & Underwear.
Naplesboutique (naplesboutique.us) has 190 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Allyson C.
This company is terrible. If you need to return an item, expect to pay shipping to China. They are not honest on their website.
Angela T.
This company is a scam !!!! The return policy is horrible please please be careful ordering from this company !!!!!
Shaza
This a Chinese Scam, be aware, fake items, hard to return،
Christi V.
This site is a complete scam. The positive reviews are fake and if you dig into it deeper you will see that this isn’t a company in Florida. I made the mistake of buying and got 4 poor quality, terrible material, badly sized dresses. I tried to start a return and then was finally told that if I want a refund, I would have to ship the dresses back to a Mr. Wong’s apartment in China, in my own dime, and then they would consider a refund if it was not damaged. This was after I sent pictures of each dress showing they had not been worn. This whole site is a scam, the positive reviews are false. Do not buy from them!!!
Nelle
This is a scam of a boutique! These are VERY CHEAP looking clothing for the price you are paying for! NOT worth it at all. Definitely not as the picture they show on the website. This is not a Florida Based boutique,its all from China. Customer Service is the worst and they will give you a run around if you try to return the product!! NEVER ORDER from them! It's a SCAM!
Lindsay G.
Truly wish I could leave zero stars. Do not order from this website! The product I ordered was not at all the same as the photo (not double-lined, cheap fabric, cheap zipper, was mid length and pictured as floor length). Thought I could return it, but it costs hundreds of dollars to ship it back to China, apparently. Horrible customer service & took 15 emails back and forth to only get a 20% refund. Save your time and money. DO NOT ORDER FROM HERE. They are lying that it is located in Florida as well.
Reg
they are not located in US and any returns are subject to custom duties. They do not state this anywhere on their website, they refuse to take accountability for false advertisement as their website says easy returns. There return process is not easy at all. buyer beware
Madeleine M.
Don't think that just because its expensive, that means its good quality. This is as fast as fast fashion gets. The order came through a strange carrier straight from China. Everything was such poor quality, I couldn't believe they were actually selling it. Like it came from a Spirit Halloween. Shein quality at Banana Republic prices. Everything is made of the cheapest of polyester. I ordered a jacket, a jumpsuit, and a dress, and all three of them ran incredibly small. An XL fit like a M. I've realized since then that there are several of these "boutique" websites that sell the exact same stuff, and its all just terrible. UPDATE: I'm now entirely convinced that this website is a scam, and that the majority of these reviews are fake. If you read them, they're all praising the store even though they haven't received their items yet. This store didn't even exist until a month ago. They try hard to look like they're in the US, but force you to pay return shipping to China if you want to get a refund. I can't believe I fell for it.