Joon B.
Read This Before You Buy Anything!
This is based off my own experiences, I can definitely say that their customer service doesn't even exist. I made a purchase and was excited to get my product, but only to be upset because they gave me the wrong product. I emailed them letting them know I got the wrong item and they kindly asked me to return it and they will give me the right one. I was totally fine with that, but they sent me the wrong product a SECOND time! At this point, I was just so done with this company. I emailed them again and they told me that they cannot guarantee that I will get the right product. This just tells me that they don't care about their customers. Do customer service right Bandai. Too much trouble to deal with this company.



