NaijasoftwaresReviews of naijasoftwares.com

I purchased H&R Block tax software from NaijaSoftwares in April 2026. The software downloaded and installed successfully, but when I later attempted to e-file my tax return, I received an error message indicating that my activation key was invalid. My initial experience with customer support was disappointing. Rather than investigating the issue, I was informed that the company only offered a 30-day warranty on license keys and that my purchase was outside that period. I believe customers should reasonably expect purchased software to function as intended. Simply referring to warranty limitations without first understanding the problem is not conducive to a positive customer experience. However, I am pleased to report that NaijaSoftwares ultimately resolved the issue. After further communication, their support team provided several replacement activation keys. The first 2 did not work, but they continued working with me and provided a valid key that successfully resolved the problem. I appreciate their willingness to make things right. While the initial customer service response could have been handled better, and resolving the issue required more time and effort than expected, I believe it is equally important to recognize a company when it follows through. Overall, the issue has been resolved. My experience had a frustrating start, but I appreciate NaijaSoftwares' efforts to reach a positive outcome. I hope they use this feedback to improve their initial support process for future customers.

Excellent prices. All the softwares are working with zero problem. Excellent wirtual assistant.

I purchased an Adobe Photoshop Windows lifetime license from naijasoftwares for $87.12, and the experience has been extremely disappointing. After receiving the instructions, I discovered that the license was actually a pirated version. When I contacted support, they refused to provide a genuine license or a refund and instead pushed me into switching to a one‑year Adobe Cloud license. From that point on, my access to Photoshop became highly inconsistent. They repeatedly asked me to join different organizations’ accounts, causing access to Photoshop turn on and off unpredictably. This instability directly affected my work and led to lost customers. A few months later, I lost access entirely. When I reached out again, support ignored all previous conversations and told me to reinstall the original “Window lifetime license” the same pirated version I had already reported. Although their surface prices may look cheap, the service is not worth it. I wasted time, lost clients, and never received a legitimate product. I strongly advise others to avoid purchasing software from naijasoftwares.

Thank you; the service was excellent, with prompt delivery.

"Purchasers should be wary: naijasoftwares.com operates with a business model that prioritizes predatory sales over functional technology. After their software failed to work on my system, the company committed to a refund—a promise that has now been ignored for seven months. Their 'customer service' is a facade; I have documented proof that they are systematically deleting my follow-up emails without opening them. Once this company has your capital, they view their obligations to you as terminated. Truly an unethical organization that lacks the basic competence to support its own product or the integrity to honor its financial commitments." This is the email I received from your company on Wed 3/09/2025 8:44 PM telling me I would be refunded..... Hello Peter Howell, Thank you for reaching out and for your patience. We understand your decision and have already contacted the merchant to initiate your refund. Please note that the refund process may take 10–14 business days to be completed. Once approved, the funds will be returned directly through the same payment method you used for your purchase. If you have any further concerns or questions while waiting, kindly let us know—we are here to assist you. Best regards, The Naijasoftwares Support Team Address Not allowed on the site in this review Email: Not allowed on the site in this review Website: Not allowed on the site in this review To sum up: I find it deeply concerning that this company is now claiming it never received my emails. I sent multiple emails, all of which generated automated receipts confirming they were received by their system. I subsequently received further automated notifications stating those same emails were deleted without being opened. In that context, their claim of non-receipt is simply not credible. It is equally misleading for them to suggest that I failed to provide required details. I was explicitly emailed by the company confirming that a refund would be issued. as I have provided above. That communication did not request any further information from me, nor did it indicate that any action was outstanding on my part. If you like I can post the whole email trail including the emails you refused to acknowledge and read..... This situation reflects a troubling lack of transparency and accountability. Customers should be aware that written confirmations and automated receipts may later be denied, and responsibility shifted back onto the customer without justification. I would strongly caution others again before engaging with this business.

fast response on email, good product

i like the process , was easy and simple

The software was delivered quickly, worked perfectly, no issues at all.