mywisely.comReviews of mywisely.com

If you can avoid this company please do, I set up early direct deposit, I have to some weeks I get my money on a Wednesday morning or evening. For the last weeks, I have to call a customer service rep to ask why my check is behind. Their responses are always highly sarcastic, I spoke with a women today , her reply “‘man your employ has you for Friday” i as your client signed up a contract for early deposit, worst prepaid card in America. If you can, run away from them!!!!

Had a simple dispute was forced to close account and get new card. This is a paycard and I get paid weekly. It took over 14 days to get new card. They denied my claim. And were no help at all when card didn't come in the 7 to 10 days. I never should have had to have my card cxl to resolve dispute. All the customer support Staff will not deviate from scripted Corp response. I apologize is spoken every 5th word UT never offer any assistance with your priblem

This costumer service are worst ever than Wal-Mart one one I call them to get authorized a check my 4 SSN my DOB, MY 16 card, was not satisfied when one lady heard a voice of my kids asking who are they what is theirs name... that's for your safety. Really my first impression this lady is SUPER smart IDIOT the fun part I said I care about my safety more than you and thru are my kids she blocked 🚫 my card. DAMMY

Horrible card. Only used them because the job i work uses the card and its the quickest way to get paid. Tried to "upgrade" my account in the app and was told i had 14 days to provide social security card and ID. A few hours later i got an email saying my account was closed and im not elgible for wisely i didnt even get a chance to verify anything. Luckily i only used the card to get paid then took the money off to put in my real account because they took away all access to my account and said a check would be mailed. These people need to be shut down

These people deactivated my card no reason at all I call costumer service was told I would no longer eligible to use wisely card anymore due to me trying to upgrade my card whatever that means and I have no knowledge of doing so?

You can improve by being honest! I got my payroll card and nothing was on it. I did not get my card until May 7th and it was for payroll in November 2023. I called and was told they would send me another card, so on May 14 I called to get my activation code and they refused to give it to me. I called every day and was told that the account was closed, then another time they told me that someone had cashed my payroll check! I asked for a copy of the check so I could take it to the local police department fraud department and they refused to send me my check. I know that $463.65 does not seem like a lot of money, however in this time of high prices it would help buy some groceries and pay some rent.

I only been using wisely for a couple of months and they are throwing pending charges on me that I had nothing to do with. They are with holding money from my account saying they will release it Saturday. I called customer service 6 times and every time I had to talk to a foreigner that I could barely understand. Come to find out customer service is handled in India. Beware of this service. They can put a pending charge on your account without your permission and make you wait 6 days before they release it and there is nothing you can do about it. As soon as I get this strait I'm withdrawing my funds and moving on away from this nightmare.

Very bad experience. I would advise anyone to stay away from wisely or ADP PREPAID cards.