mywisely.comReviews of mywisely.com

They claim you get your Direct deposit from your paycheck early, but they pay you the same time. Everyone else gets their paper checks at my job.and they are trying to blame my company for it when a coworker has a different bank and his money was there Wednesday morning when we left work

OMG for the 2nd time in less than 3 months, our card has been locked! The first time we had to pay 35.00 to get a new card and again they want another 35.00 The only way to get access to our money is to get a new card. They claim it's due to suspicious activity someone trying to access our account online. How in the hell can they get away with this? They ask for a security phrase and since we couldn't verify that they won't unlock the card. We verified DOB and SS but that's NOT good enough it comes down to a stupid security phrase that we can't remember or in our opinion, we don't remember setting one up!! WTF is the deal it feels like they are locking the acct to get that 35.00. We have had the acct locked a total of 3 times the two I mentioned were recent and close together. We NEVER received any notifications of suspicious activity, the way we found out was when we went to access the acct online it right away stated our acct had been locked due to too many login attempts. This has resulted in some of our bills not being paid which in turn results in late fees. WTF wisley!!! It's our EFFing money!!! What gives you the right to lock us out of it!!!!!!!!! Oh and get this they requested a picture of photo ID and SS to verify the account and once we sent that it says the images will be reviewed in 2 business days so now we wait 2 days for that then another 2-3 days that is if we pay extra for them to expedite it if not its 7-10 days which results in having no money access for at minimum of 5 up to 12 days Thanks a lot wisely asses!

Customer BEWARE!!!!! I reported my wisely card stolen in January 2025 and ordered a replacement of which I was charged $8 and finally received a letter with details of the investigation and the outline of where a card SHOULD be but NO card. I called again to order another replacement and the nerve of the card services representative to request another fee. She waived the fee when I threatened to cancel Wisely services. Today is March 14th 2025 and still no card. I called yesterday and the rep said in about 2 weeks. Avoid this card at all costs. I'm switching over to Chime.

They don't release your paycheck until 7pm. Then they say the problem is with your employer. I started a account with another one and had a couple of hundred deposited in that account. I recieved my money by 10am and Wisely still shows up at 7pm. So they hold on to your money that you worked for, there a joke.

Wisely is the worst company payroll company I've ever dealt with the advertise to get your funds today earlier on the ADP app and in reality you don't get nothing I didn't even get my first my first payroll check it says deposited on the ADP app but the car is saying no pending transactions this is the worst scam I've ever had if I can write them negative 10 I will give it to them they suck they don't even have any customer service reps that can help you in my opinion the worst company ever so if anybody is reading this do not ever ever ever use this company

Not ever a star. Such a scam. Nothing but excuses from oh your id didn't upload, oh you didn't upgrade, oh your company changed their name then oh you have to open another account and maybe it will work

I am customer through wisely card, they could not help me log in, or reset password. They say my date birth is wrong. There were asking for my password and social security number image . Which I refuse to do. For this, is red flag. I get pay through my employer. My employer is the only person should be asking for this. I’ll be switching to direct deposit for now. Plus’s it’s take 3 to 5 days to transfer the money to my bank account. Worst service. I work two jobs. This worse card any company can give to employee. The money takes too long to transfer to my bank accounts and now wisely is charging $3 fee to transfer your money to be available the next day. Which I was willing to do. Now that I am having this issue. I will no longer be there customer. The languages barrier with other person on the other line I can’t understand what they’re saying. Red Flag all over.

My wisely is a scam! My company offers this debit card as a convenient payroll option but all they have given me is inconvenience!! I called them to dispute a charge made by Door Dash and made through my Cash app pay and they automatically, locked my card without my consent. They said they will have to send me a replacement card AGAIN!! they just did this to me about 6 months prior and charged me $15 if I wanted to receive it the next business day. After I agreed to that it took 3 business days and a weekend to receive my card. in the meantime I could not access my funds. They also did this to me before within the past 2 years, they did this 3 times at least!! They also kept declining my card when I would use it causing me embarrassment repeatedly this is one of the times they locked it and did not allow me to access my funds saying that they are required to send me a replacement. I just filed a complaint on the BBB website. Im withdrawing all my money and never going back to Wisely!!