My WaggleReviews of mywaggle.com

Service was good when I had a question about how to turn off their product. They were quick to respond, unfortunately it's to tell me that they designed a product with no ability to be powered off...

It is a good product. I just wish the cell phone systems overlapped more. Found a fair number of no carrier spots on our last trip.

It goes offline often and if you aren't near enough to reset it, you're out of luck; but when it works, it's definitely nice to have. At w/e training, it sat next to the crate in the back of the SUV or was in the hotel room and I was able to check it quite a bit.

New unit keeps going off line, not happy with that. My old one was removed after I received new unit

Great to use when it works, but it seems to lose signal with the satellite occaassionally - usually storm oriented though. Love the anxiety relief knowing my pups are ok at the camper while we are out and about.

Waggle works as designed. Updates automatically and notifies when in the danger zone set. You do need wi-fi so if no signal in area when in boon-docking or non-signal area you just still need to plan accordingly. But this is all stated in information prior to purchase. Also recharging is needed every 48-78 hours of use. It does take several hours for complete charge. So developing a routine very other night insures coverage when needed during daylight/heat hours.

Half of order came in and I notified support of that and they said it got lost in transit and would get another one out. I never received notification of a shipment and that was over a week ago. So I emailed support today to stop shipment and give me a refund on that part of the order. Support promptly gave me a refund and the products are working well.

I purchased this for an upcoming RV trip for our 2 dogs. I was having trouble getting it up and running and customer service was outstanding. They helped me get it all set up and working. Now I have piece of mind leaving the dogs in the RV while we’re away.