MyvitalflowsReviews of myvitalflows.com

Response from MyvitalflowsMay 2, 2024

Hey Anita, We are deeply sorry for any inconvenience caused by the sizing issue you've encountered with our socks. Your satisfaction is of utmost importance to us, and it pains us to hear that you've experienced difficulties with both the S/M and L/XL sizes. We understand the frustration and disappointment that can come with ill-fitting socks, especially when you've made multiple attempts to find the right size. It's disheartening to hear that the socks you purchased didn't meet your expectations in terms of comfort and fit. Please know that we are fully committed to resolving this matter for you. Your comfort and satisfaction are our top priorities, and we want to ensure that you have a positive experience with our products. We have taken immediate action by sending you an email to address your concerns directly. Our team is dedicated to finding a solution that meets your needs and resolves the sizing issue promptly. Thank you for your patience and understanding as we work to make things right for you. Your feedback is invaluable to us, and we truly appreciate the opportunity to improve and better serve you in the future.

Response from MyvitalflowsApr 30, 2024

Hello Paea, Thank you for taking the time to leave us a 4-star review! We sincerely apologize for any inconvenience or dissatisfaction you may have encountered with your recent purchase from My Vital Flows. Ensuring your satisfaction is our top priority. We're committed to resolving this promptly and have initiated the process to send you a free replacement. An email has been sent requesting your order information to expedite the shipment. Thank you for your understanding, and we apologize once again for any inconvenience caused.

Response from MyvitalflowsMay 15, 2024

Hey Kerri, We are truly sorry to hear about your frustrating experience! It's disheartening to learn that our products didn't meet your expectations. Rest assured, we're committed to making things right for you. We've already sent you an email to address your concerns and ensure you're taken care of. Your satisfaction means everything to us, and we're dedicated to resolving this matter promptly. Thank you for bringing this to our attention, and we appreciate your patience as we work to remedy the situation.

Response from MyvitalflowsMay 15, 2024

Hey Yvon, We are truly sorry to hear that the EMS foot massager isn't working as expected. We completely understand how frustrating that must be, especially when you're seeking relaxation and relief. Rest assured, we're committed to making things right for you. We've already sent you an email to address the issue and ensure your satisfaction. Your comfort and happiness are our top priorities, and we're here to support you every step of the way. Thank you for bringing this to our attention, and we'll do everything we can to resolve it swiftly.

Response from MyvitalflowsMay 15, 2024

Hey Frank, We are truly sorry for the inconvenience you've experienced with the replacement process. It's disheartening to hear that you haven't received the replacement as promised. Please know that your satisfaction is of utmost importance to us, and we're committed to resolving this issue promptly. In fact, we are pleased to inform you that we've already taken action and sent you a free replacement. We encourage you to check your email for the details. We sincerely apologize for any delays or confusion you may have encountered during this process. Your trust and satisfaction mean the world to us, and we're here to make things right for you. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out. We're here to support you every step of the way.

Response from MyvitalflowsMay 15, 2024

Hey Wojciech, We are really sorry to hear about your experience, and we understand how frustrating it must be to receive defective items and not receive the book you ordered. That's definitely not the level of service we aim to provide, and we want to make things right for you. Please accept our sincere apologies for any inconvenience this has caused. We've noted your concerns, and we assure you that we take these matters very seriously. Could you please check your email? We've sent you a message so we can address these issues and find a solution that works for you. Your satisfaction is our top priority, and we're committed to resolving this matter as quickly as possible. Thank you for bringing this to our attention.

Response from MyvitalflowsMay 15, 2024

Hey Van, We are really sorry to hear about your frustration with the foot massage product you received. It's definitely not the experience we aim for our customers to have, and we completely understand how disappointing it must be. Your feedback is incredibly valuable to us, and we want to assure you that we take it seriously. We apologize if you haven't received a response to your email yet. Rest assured, We've checked and we've sent a follow-up to make things right for you. We truly appreciate your patience and understanding as we work to resolve this issue for you. Our goal is to ensure that you're completely satisfied with your purchase and your experience with our company. Please let us know if there's anything else we can do to assist you further. We're here to help and eager to make things right.