Newton
My child failed two of the subjects…
My child failed two of the subjects that tutorspot tutors are teaching my child because they keep changing the tutors for us. When I expressed my concern they convinced us that it would be fine, but it was not.
Response from My Tutor SpotJun 30, 2024
Dear Newton, We are sorry to hear about your experience. However, we currently do not offer our tutoring services in the United Kingdom and do not have any students from there. It appears you are located in the United Kingdom, which makes us question the validity of this review. Furthermore, you mentioned expressing concerns, but we have not received any communication regarding this issue. To resolve this matter, we have sent you a request for more information. If you are a genuine customer, please respond with additional details so we can understand and address your concerns appropriately. If we have failed to help your child and they have not seen improvement, we will refund your fee. We believe in providing value, and if we cannot make a difference in your child's studies, we do not have the right to keep your money. If this review is an attempt to defame us, we kindly ask you to remove it. Thank you!




