Making the learning engaging & effective so that you are prepared to achieve your academic goals. 🎓At My Tutor Spot, we provide top-notch online tutoring services for students from grades 1 to 12 in math, science, and English. Our platform is designed to connect students with expert tutors who are passionate about education and committed to helping young minds flourish. Our expert tutors are dedicated to making the learning engaging & effective so that you are prepared to achieve your academic goals.
My Tutor Spot (mytutorspot.com) has 40 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
mytutorspot.com
Website
mytutorspot.com
Category
Employment & Career
Location
Log Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 15% of reviews.
Latest
Most recent review: April 2026.
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My child failed two of the subjects that tutorspot tutors are teaching my child because they keep changing the tutors for us. When I expressed my concern they convinced us that it would be fine, but it was not.
Response from My Tutor SpotJun 30, 2024
Dear Newton,
We are sorry to hear about your experience. However, we currently do not offer our tutoring services in the United Kingdom and do not have any students from there. It appears you are located in the United Kingdom, which makes us question the validity of this review.
Furthermore, you mentioned expressing concerns, but we have not received any communication regarding this issue. To resolve this matter, we have sent you a request for more information. If you are a genuine customer, please respond with additional details so we can understand and address your concerns appropriately. If we have failed to help your child and they have not seen improvement, we will refund your fee. We believe in providing value, and if we cannot make a difference in your child's studies, we do not have the right to keep your money.
If this review is an attempt to defame us, we kindly ask you to remove it.
Thank you!
JL
Justice L.
Fraudulence thieves company
I am writing to bring to your attention a concerning experience I've had with My Tutor Spot. We did 2 trial, 1st trial, Tutor is not able to speak English, heavy accent makes it hard to understand. Then Kainat proposed us a 2nd trial, Trial was done on the topics which I suggested to see if tutor can teach. This is what misguided me. I asked for lesson plans, tutor never gave. Unfortunately, I've encountered significant problems with the service provided by Kainat Mehmood.
The tutoring sessions offered by My Tutor Spot have not met the expected standards. Instead of comprehensive teaching, the tutor seems to rely solely on downloading free exercises from online sources, resulting in mere classwork completion without actual teaching or guidance.
Moreover, an advanced payment was made to Kainat Mehmood, who then refused a refund when I requested to discontinue the service. He said charging $100 is nothing, if it is nothing why he is not able to refund the remaining unused classes. MyTutorSpot is a big scam, avoid this company. This situation is unacceptable and suggests fraudulent behavior, which is deeply concerning.
Response from My Tutor SpotDec 17, 2023
Dear Parent,
We appreciate your feedback and would like to address the concerns you have raised about your experience with My Tutor Spot. We are committed to providing high-quality tutoring services, and we take your feedback seriously.
Firstly, we are glad to hear that you found the trial classes satisfactory and decided to sign up for our 1-month plan. Your satisfaction is our priority, and we are sorry to learn that your subsequent experiences did not meet your expectations.
In terms of the lesson plans, we appreciate your input. We encourage open communication between parents, students, and tutors to tailor the lessons according to the student's needs. We will reinforce the importance of providing detailed lesson plans to ensure alignment with your expectations.
Regarding the payment and refund policy, we want to clarify that our policy is in place to ensure fair compensation for our tutors, who are paid in advance. We acknowledge your request for a refund, and we regret any frustration this may have caused. Our support team has already expressed their commitment to resolving your concerns, and we are willing to work with you to find a satisfactory solution.
We understand that you have reservations about meeting with the tutor. However, we believe that direct communication between you and the tutor could provide valuable insights and address any misunderstandings. We encourage you to reconsider this option, as it aligns with our commitment to transparency and resolving concerns collaboratively.
It is important to us that you have a positive experience with My Tutor Spot, and we are dedicated to addressing and resolving the issues you have raised. Please feel free to reach out to our support team directly to discuss your concerns further and explore potential solutions.
Thank you for bringing this matter to our attention, and we look forward to the opportunity to rectify any shortcomings in our service.
Warm regards,
My Tutor Spot Customer Support Team
