Adriana R B.
Rajat was amazing !! ✔️
Rajat was amazing! He listened attentively to my issue. Even when explaining to me that the phone I was calling wasn't the right venue to resolve the problem; he went the extra mile and helped me finding the way to resolve the issue online. He could just do what another reps do - give me the phone number I should call and wash their hands. Instead I told him that phone number haven't helped me before and asked him if he could helped me somehow. He did. It's a rare treasure to have an employee like him. I've worked with people before and it's not easy what he's doing. Instead treating me like another number that complains to him, he found the right path. I usually didn't fill reviews but I'm doing this one more than glad hopping that you know and realize what a good asset he is for your business
Response from My Trips TimeMar 5, 2026
Dear Adriana R Barham, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Warm Regards, Customer Support Team MyTripsTime