MyToolStore.comReviews of mytoolstore.com

Got a great price on a tool during Black Friday. Item shipped and received within a week. All came as expected. They are powered by Toolup.com which is fairly trusted. The item shipped from Toolup.com actually.

Avoid this seller. I placed an order and they charged my credit card. Ten days later they cancelled my order without any cause or explanation. I checked their website today and they are still offering this item but they have raised the price.

Ordered a Milwaukee M12 Heated Jacket, a charger and 2 batteries for a Christmas gift on 11/27/17 (to be opened on or after Christmas day 12/25/17). 1 of the batteries is bad - which was obviously shipped bad from redtool.com. I contacted them in early January to let them know they shipped me a bad battery. They told me that because of "timeframe of the order" they are not responsible for the problem and that I need to contact Milwaukee direct and see if they can help with the issue. On their website they state "Customer satisfaction is a top priority for us." - Don't believe it; they want nothing to do with you after they make the sale. I will NEVER buy from them again and would highly recommend you stay away from this store!!!

They charged my credit card back in July and never sent the items. Phoning them was useless; no answer just recorded message. I had to recoup my money through disputed charge with my credit card company. I see the scam artists are back at it, as I received an automatic email from them describing their Christmas specials. Con artists to avoid a all costs.

Took mytoolstore 8 working days, after being paid, to dispatch two simple time clocks where the website stated it would take 3-5 working days. Email replies also slow, 2 to 3 days. If you can find your product at another well known and fast service website, avoid this one. .

It's been a month since I placed my order. Other than the automatic acknowledgment e-mail, I have seen no evidence that this business actually exists. Order not shipped, no response to e-mail inquiries, no one answers the phone. As another reviewer said, it's a black hole. Or an outright fraud. I should have known better than to trust anything located in Vegas!

I placed an order over 2 months ago. After 2 weeks I called them and got this "ON BACK ORDER" crap from them. They promised I'd get my order within a few days.. now when I call there isn't an answer from them. From what I've seen they have ripped of a lot of people and closed their doors.

Obviously, the positive reviews are left by owners. I placed a small order (less than $30) and got automated email indicating they would let me know when item ships. A week later, no email so I submitted an inquiry on their site. Got an automated response acknowledging inquiry but never an answer to question. I tried calling several times and no one ever answered the phone. Looks like this company is going out of business. Don't place any orders!