MyToolStore.comReviews of mytoolstore.com

Good product at a fair price. Wish shipping was lower but that’s all on Fedx and UPS.

Great price and communication.

This seems like a good company. They had a great deal on a Milwaukee tool I needed to replace. The only problem I’m having is that I received an email with the PACKOUT promotion and the website would not honor the promotion. It just kept refusing it at checkout. Other than that one issue I had a good experience.

Great help from shoppers! By putting forth more attempt and making it straightforward and agreeable to communicate a unique and straightforward approach to impart astonishing work, you are the most expert and gifted. Exceptionally Suggested

This is an edited version of my previous review in which I rated Mytoolstore one star which was for the most part unwarranted. When your building a project, place orders from six different companies and five orders arrive on time but number six is MIA you tend to get upset. Moments after I submitted my review I recieved a phone call from one of the owners of Mytoolstore not to chew me out but to find out directly from me the customer what went wrong and to let me know that my information will be taken very seriously and to apologize for my bad experience. For this man to take time to appologize to me about what happened with my tiny order meant a LOT! Now the following is a brief description of my experience and other reviews told a similar story so my suggestion would be to make some calls and follow up with your order. Ordered two items, got an email that one was not in stock and would be a month to get it. I said remove that item. Three weeks later and I still haven't received second item and no information.

I have owned Trojan saw tables for years. This is my 4th table purchased (first time from my tool store), The saw tables are great. Long lasting and well constructed. No problems with placing my order. The price was good. The only thing that can be improved is the communication via email on shipment dates. I had no idea when the saw table was shipped and was becoming concerned to whether or not I would or when I would receive it. I would order again from my tool store. The prices are good.

The product provided is of the outmost quality. My grandson loves it. However I didn't not receive the color I had requested even though I had confirmed the proper color via email and had accepted the fact that there would be a delay in the shipment.

Good communication about an order that is on back order at the time of purchase. BUT they charged my credit card when I ordered: most online businesses charge when the item is shipped. I don't like paying for something that won't be shipped for 5 weeks, at best. Since I am not sure the manufacturer will come through and produce the items (apparently they will discontinue production soon) it becomes a larger issue. I am giving them 4 stars assuming I get my order on schedule.