Tio Rico Te AyudaReviews of mytiorico.com

I was a long time customer, I've paid off several loans. However, this time they were unable to approve me. Ridiculously long process to get approved, a ton of paperwork. They are the worst in the business!!! Glad my current loan is almost paid off so I can be done with these pricks!!

I went in to this location for a title loan - came prepared with everything needed for it. The representative Yuritsa was very rude. No customer service skills and very impersonal. After I gave her everything needed she handed me the application and as I was filling it out I would ask a question and she would completely ignore me and was on her personal cell phone thw whole time. Her boss Jorge had just left orhwrwise I would have complained right away. I took the app and paperwork and went to a different location where people have respect. Will never go back there and dont recommend!! Took my business elsewhere ..

My loan was due on Friday. I called to ask if I could pay until Monday and I was told yes. I called again to double check my check was put on hold for Monday and once again I was told YES!! Well come Saturday I check my account and I have a bounced check and a extra fee for $35 from bank.. Why the hell call and ask for a extension and been told twice that yes it was ok To pay until Monday when they don't respect what they say.. Lynwood office sucks!! And have to call the Arizona office to get transferred to Lynwood office because calling directly to lynwood office no one ever picks up.. Very disappointing

The young girl left alone in the office on Camelback Rd. and 27th Avenue in Phoenix names Michelle, I believe, was very unprofessional, rude, and slow. She held non-business conversations with people who came after me and had a bad attitude. I called management in another office to address the issue to no avail. There was no option for zero stars.

I got the loan cause I needed cash fast which is the only thing this place does right. I took a loan with them and signed up with a 203% annual rate installment loan like an idiot. When I wasn't able to pay, they started sending letters to me which is allowed by law, but decided that they would charge me a daily late fee of 10% of what I owed every 10 days and took the annual rate and prorated the rate by 365 days and started charging me that daily. An annual rate is technically only supposed to charge once a year but they said it was in the contract which it isn't. Even a representative from their legal team said I was an idiot and that it was in the contract without even reading. The contract was about to charge off meaning it would be sent to the credit agencies and to the court when they told me that the best thing to do is to sign up to renew the contract. Now they are charging me interest in top of the original interest. Yet to this date, are they able to explain the extra charges I've been charged for which led me to this point. A $300 turns into a $900 with how they "work" with you.