MyTicketDeal.comReviews of myticketdeal.com

Daisy made my booking easy and quick. She was very friendly and helpful. She is a 5 star employee

John was a great person, good customer service I will find this company again.

I was soo stressed out but John was soo very helpful. He was able to calm me down and help me book my flight! Thank you John you’re a life saver!

Chloe Williams was absolutely the embodiment of exceptional customer service during what could have been a highly stressful situation. After we missed our flight, I found myself overwhelmed with emotions—anxiety, frustration, and disbelief were all swirling inside me. However, Chloe remained a calming presence amidst the chaos. She patiently walked me through the process of booking a new flight, ensuring that I understood each step without adding to my stress. What truly stood out was her genuine care; she didn't just assist me in the moment but also made it a point to check in on me afterwards. Her follow-up to see how I was holding up showed that she recognized the emotional toll the situation had taken on me. It’s not often that we encounter someone so dedicated to their role, and Chloe exemplified how good customer service can really make a difference. Her professionalism and kindness turned a potential disaster into a manageable experience, and I genuinely can’t thank her enough for her support.

MyTicketDeal.com may be a TrustPilot verified company. But do not trust this company's tactics. Read all the 1 star reviews and it pretty much sums up my experience. I got the call back because my transaction was pending. "Brian" claimed the low fare option I chose was no longer available. I got the $241 upsell, which I nearly agreed to...until I was called back by "Adrian" when they attempted to book my flight on my behalf. They needed the OTP (One Time Password) I received on my cell phone. The OTP text begins..."DON'T share this code." Thankfully, the airline company put that check in place. When I told "Adrian" to cancel the transaction, I received another hard sell. I bailed. I did not supply my cell number to MyTicketDeal.com. But I did supply my credit card number. And why did the online form ask for the Email associated with my bank when I provided my credit card info? Who does that? Another red flag. And in this day and age, why can't software tell you if a fare is not available? Please retry. And why is the fare that is no longer available still advertised on MyTicketDeal.com? Isn't the whole point of the (quite effective) search engine to pull from available fares? I went directly to the airline website. The original fare was still available. So I booked direct. No accusations, but my hope is that this verified company is not just a front to collect and sell personal/financial information for the black market.

It was ok, would I use them again absolutely not. To many changes in my flight, was not even aware of one of the changes until I called to confirm my flight. That would have been a disaster, they did not send a email or text. They are very friendly though.

Adrian was very helpful with my flight booking. Great service!

Thank you Adrian for your help I really appreciate it.