MythologiecandlesReviews of mythologiecandles.com

Similar reviews as others. Made a large purchase, nothing on the website or description said it was pre-order. Almost a month later I still don't have any candles. I've exchanged multiple emails with customer service (at least they have responded), and finally they admitted that due to supply chain issues, the candles weren't made yet. Magically, the day I ask for a refund, they say the order has already left the warehouse. However, no tracking number, and the order on their website still says Unfulfilled.

I’ve been a customer since early 2020 and have amassed a pretty big collection. I also had a paid “Guild” membership. I had always been turned off by the marketing style but was seduced by the themes of the candles enough not to let it put me off too much. As the marketing has gotten more aggressive and heavily relying on FOMO tactics, it’s been a bit harder to overlook. My last bit of annoyance was that I couldn’t use a gift card for a purchase in their Guild store. It took over a week for customer service to reply to my question about that and in that time, I missed out on some candles I wanted. Instead, I decided to get two candles I had gotten before and they took over a month to ship to me. They weren’t even pre-order. I would feel better supporting an independent artist in the future.

This used to be a great candle experience but my last order cost $377 dollars and still had not arrived. It’s been over a month - no tracking number yet. They still show as not shipped. When I contacted customer service to cancel the order ( as these were for Halloween and Fall) I was told they could not cancel and refund the money. I guess I will wait and see. UPDATE: a few days after this review I received notice that the order had been shipped along with the tracking number. The main issue is that these candles were for Halloween and Fall.

Overrated and massively overpriced. Bought 4 candles. Took a month and half to arrive. The scent of each makes my throat hurt. I find all of them unpleasant - Fae of the Forest, The Selkie, Bearded Tree and Lady of the Lake. The descriptions on the website sound wonderful! Each scent was a huge disappointment. I will be giving them all to charity. I'm continuing to receive aggressive FOMO marketing emails too. Emails everyday. I've unsubscribed. Please stop. I just can't understand the hype around these candles? Did I just accidentally choose their worst smelling ones? Confused and disappointed. :(

Their candles used to be a great value until they increased prices by 30% last month. Huge rip off.

This is a wonderful small business. I recieved my candle within a week and it smells amazing and was packaged beautifully. I recieved a hand signed note with more information about how to care for my candle and a personal note from the owner of the company. I immediately joined the Facebook group and will be ordering several more times. Worth every penny, and to the owner, my husband and I play Skyrim together almost every day we have off, its a small thing that played a big role in our marriage and it means a lot to us. Your candles are something we both saw and knew we had to have. We wish we could live in those worlds too. You're extraordinary.