Josh
Customer service is lacking
Fragrance is amazing, 10/10. This review is more about my experience, which wasn’t the best. I ordered the fragrance on 8/27, it was shipped out 8/28, arrived on 9/3, but I was sent the wrong fragrance. Contacted the owner, who told me to send it back, free of charge, however the mistake extended my wait time to get the actual fragrance by another 10 days, when it arrived on 9/13. All I was provided for this inconvenience was 2 small samples. I asked if they could send specific samples I was interested in, however I was sent 2 small random samples. Disappointing resolution for a fragrance over $300 that took over 2 weeks to arrive.