babs 9.
I ordered a custom viewfinder and the…
I ordered a custom viewfinder and the pictures were grainy and people were unrecognizable. I used the company's software and preview, which showed clear images. I contacted the company and their solution was to refund me $5.84 for a $32.84 order. I had to file with PayPal for my refund. Either this item is awful and a complete waste of money or I received a defective item. The company should have either refunded me in full or remade it, not made me go to PayPal. Horrible customer service. I am disappointed and now have to come up with a different father's day gift. I don't have time left to do anything super personalized now
Response from MyspotifyplaqueJul 1, 2026
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.




