Sorcha
I feel like I've been scammed
I ordered a spotify plaque on the 7th February for my boyfriend as it was our first Valentine's together. I was aware that the plaque would arrival after the 14th Feb but that didn't bother me as we were celebrating it late due to our busy work schedules. After I ordered I recieved my confirmation, great! Or so I thought. I recieved NO updates on my order whatsoever, and as it got closer to the date it was meant to arrive it never came. I checked my bank and they had in fact taken £51.69 out of my account. Outraged and upset so I messaged them on facebook (I looked at their page and they have little to no postings, that should've been my first warning), after a few days I got an email back informing me that the product I ordered was out of stock and wouldn't be in stock until the 24th February. 3 weeks after I placed my order, with no email to inform me yet happily took the £51.69 from my bank. I emailed, requested a refund and they gave me a refund of £12.76! It is an absolute joke, I spent a lot of money to make my first ever Valentine's special for my partner with this gift and now I feel like it's been a scam all along. Even looking on their website and seeing all "5 star reviews" looks completely false. I will warn everyone and anyone wanting to order from this website. DON'T!!!




