Marcio M.
Comprei prenda para dia da mãe dia 15…
Comprei prenda para dia da mãe dia 15 paguei envio VIP e só recebi depois do dia da mãe e ainda me disseram que estava dentro do prazo Muito mau apoio ao cliente
Myspotifyglass is listed under Jewelry & Watches.
Myspotifyglass (myspotifyglass.com) has 404 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Marcio M.
Comprei prenda para dia da mãe dia 15 paguei envio VIP e só recebi depois do dia da mãe e ainda me disseram que estava dentro do prazo Muito mau apoio ao cliente
Malcolm S.
Very helpful customer service team! Corrected my order to fit exactly my needs without problem. Would use in the future :) you guys rock!
and V.
I ve order something for valentines Still didn't received nothing Still expecting Maybe I give it for next year's valentines They dont really reply. It's a virtual AI agent. No1 gives an F
Response from MyspotifyglassApr 2, 2026
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right Best regards, MySpotifyGlass Team
Anne R.
They listen to the customer.
Christopher H.
Received this item(Personl music song plaque) and after 1 week the picture surface has started to come apart from the frame. I contacted customer service about this and sent an image of the issue but I have had no reply.
Response from MyspotifyglassMar 19, 2026
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you. After checking, we have replied to your email on Mar.5. Did you receive it? Don't worry, we will send you email again. We will communicate with you further via email again to resolve the issue. We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue.
Daniel
The quality and product was both great and but what stood out the most was the customer service. My ordered picture was not that accurate, so upon reaching out they got back to me immediately and helped get a new one created. The new picture is PERFECT and they helped make this process smooth and easy. Will absolutely recommend this product and company.
Brandi A.
My little vending machine came out perfect! I honestly didn't expect it to turn out so good at such a cheap price. I had to message them with a question and the response time is amazing. I definitely recommend and will 100% order again.
Harshini N.
I received a wrong product and lost hope about getting either a new product or refund, but the customer support team was so supportive throughout the process. I received the perfect new product after a month