MySoapBoxReviews of mysoapbox.com

They are not replying to redemption requests but keep sending surveys

Don't believe them, scam.

I haven’t received any survey invitations since 6/27. This happened with several other survey sites, and it turned out that AOL had messed up some of my incoming emails and had blocked them as spam. This didn’t show up in my spam folder so there was nothing I was able to do to unmark them. Other sites told me that this had happened and they adjusted my account and emails started returning. I have written My Soapbox so many times about this, even requesting to change my email address to my Gmail address if they couldn’t fix it with AOL, and I have not received a single reply. this is not the way to do business.

Keeps glitching and they wont fix. Login won't work. Redeem won't work. Talked to support and to no avail. Run around or AI not sure which. Never had a problem until now. Now they send advertisements for other things to join. Never used to be like this. Just want to redeem and wash my hands of this site.

Been using the site for YEARS, woke up this morning to find out my account had been revoked....

I have a similar experience to Melanie's review. I've been with this company for a very long time and I thought they were reputable and trustworthy. They always answered my concerns quickly. I found out today 3/8/24 that my account has been revoked. I had almost 500,000 points and gone just like that. I took so much time and effort with their surveys every day for this to be the outcome. Too many disqualifications they say. You can't qualify for every survey. Did they not want me to try? Should I have just deleted their e-mails without taking any? They sent me at least 3 every day. I think this is just an excuse to keep my points and rewards from me. I did not violate any rules. I was always honest with my answers and took my time and this is how they treat their members. I've notified the BBB today also and will give them bad reviews wherever possible. You don't treat good and loyal members this way. So much time wasted. I could have taken surveys for other sites that would have never done something like this. Shame on me for trusting your company. Beware to other members with a lot of points. Cash out while you can. Don't be a sucker like me.

I was not lucky with this site...but I wanted to accumulate points...I was finally able to do so...and the last two weeks, I was qualified and one of the survey was always the same...I answered the same answers! Today, not able to log in and site said that I was out because too many disqualifications or too many clients refused my submission...hello! Most surveys are asking the area code...It is normal that if the survey appears a lot in this site, the clients will want a sample of different area code...but it is the survey site fault! The real reason is that I was able to accumulate points and the last two weeks, I was lucky and the site did not want to pay. I lost time and they know that I was honest, I took time to send them questions...yesterday, everything was fine...but today, out. It is sad that dishonest surveys site like this are not taking their task seriously and just laugh and disrespect their serious users. It is normal that some sites can appear lot of time and the same time...and those sites are ready to give any false claims to not exchange points...Disrespectful, dishonest and most of all, awful.

Does not reward as well as other sites.