Sage DentalReviews of mysagedental.com

They are terrible!!! I have 2 estimate that are exactly alike!! The day i went in for the extraction my estimate went from $12,000 to $22,000 i first just was going to get the regular numbing but changed and decided on the anesthesiologist!! One i was in the chair and he said that will be $12,000 I said that's wrong!! They had me talk to Catherine!!! OMG this woman thought I was crazy I explained to her and showed her my signed paper work!!! I said ok forget the anesthesiologist just numbing me she proceeds to say that that dentist no longer works with them I said ok my contract was with saga not a particular person!! Now this is where she got me!! This was November when I signed everything it's now December she said that's why we referred you to the anesthesiologist. I said no you didn't i call and made that choice because I thought about the pain but now I will be willing to see the REGULAR DENTIST!!!! OMG THIS IS MONDAY 12/15/25 SHE SAID THAT THEY DON'T HAVE ANY DENTIST!!! what i said this is a dental office and you'll don't have any dentists but I see about 5 customers (that's probably gonna end up like me) she Catherine told me to come back in JANUARY mind you she didn't make me an appointment yet she just said come back and we'll see if anyone can help me!!! I AIN'T SEEN ANYTHING LIKE THIS

Here’s your text in English, clearly and naturally written as a review or complaint: ⸻ Three days ago, I called Saga Dental and told them I needed braces. I asked for some information, and they told me, “Come on Thursday at 9 a.m. — the exam and X-rays are free for first-time patients, and we’re currently offering big discounts on braces.” So today I went there, registered, and then the staff member told me I had to pay $750 upfront or buy a membership for $149. She said, “You have two options.” I was shocked. I told her that I only came for a check-up and price information, not to pay that much money in advance. Then she spoke to me rudely and said, “We can’t work with you.” She was very disrespectful — her face showed anger, and I felt extremely upset and disappointed. They completely lied about the free exam and discounts. Saga Dental is dishonest and unprofessional. Their customer service is terrible, and they have no respect or basic manners when talking to people. I would never recommend this place to anyone. Rating: 0/10

I went to get my night guard that I lost. The worst place. I got insulted because of my Hispanic origin and my English accent. They wanted to extract all my teeth; when I said that I will set an appointment latter, they refused to make the night guard. They are MONEY MONKEYS. No respect, no professionalism. I dont know how this people get a license and they call themselves health care workers. Show less

Stay away from this practice! Very dubious redundant office and corporate billing leads to confusion and questionable practice. I was sent a letter stating they were sending my bill to collections when I had a zero balance verified by the Sage Dental office personnel. Very questionable activity in my mind. I complained to corporate. Stay away! 

Quite literally the WORST dental experience I’ve ever had. I had to switch here due to dental insurance changes and would advise anyone to run as far away from here as they can. My appointment was at 8am. There were 5 of us waiting outside of the office 8:04am with the door still locked. The office is tiny and does not even have enough chairs for the amount of patients they schedule. The dentist himself walked through the front door at 8:06am. So unprofessional. After about 20 minutes of waiting they called me back to do panoramic X-rays. I just had panoramic X-rays done 4 months prior and had them sent from my previous office before my appointment. They stated they never received them so I had to do the leg work and call the office and send them myself. They then said oh your X-ray photos are not compatible with our system and they don’t show a date on them, we have to do our own. I said no I refuse and walked out of my appointment and will never return. I left the office at 9am. Wasted an entire hour here for absolutely nothing.

I have never felt more uncomfortable at a dentist office in my life. It just felt like a "scam" in the approach to care. I was told things that have never, ever come up in my dental history. I'm taking all of my x-rays and leaving. Steer clear of Sage Dental...this is not your local Dental office you can trust.

Do not go to Sage dental! The dentist I saw was a con man. First time I saw him he said I had no cavities, but I had an infection in a tooth. The second time I saw him, he said I had cavities. The third time I saw him he said I had no cavities. He was just trying to sell me stuff. He pulled the tooth that had no infection and when I asked to see the tooth, they said oh we threw it out. I filed a complaint with the Better Business Bureau and corporate Sage dental kept blaming it on me. Yes I signed the contract in the beginning, but I only signed it on good faith. I didn’t know the guy was going to lie to me , also, I told the dentist I was having issues with a tooth on the other side of my jaw and he ignored me for the first two visits. On the third visit, I said listen you need to stop ignoring me. I’m having problems with this molar. He looked in my mouth and said oh. It’s just an inflammation and didn’t do a thing about it. If anyone out there would like to join me in a class action lawsuit against Sage dental let me know..This whole company is a scam. They’re very expensive and all they care about is selling you stuff you don’t need. My tooth did not need to be pulled, Sage dental said they was severe decay. If there was why wouldn’t they show me the tooth.? if you value your money, do not go here. Don’t go to any sage dental.

Very very horrible. This is a company that wants to take peoples money but the service is horrible. Today i went into sage dental for a regular cleanup. It's been a year since my last visit and they had to do the check up again. I was well aware i had crowding and that i would need a orthodontist. This all happened during my first visit but today when i went in it wasn't that long of a wait but i went in and sat. They did all the x rays and everything and they told me i would need to pay out of pocket for the checkup, regular cleaning. I told them my insurance covers them all and i won't pay a single penny. They said your insurance is a discount insurance and said they will check with the office staff. After 20 mins of waiting they come back saying yes it covers and told me to sign. They did the x rays and went somewhere. Then my regular dentist who does my cleaning didn't come at this point. Some random dude whose a hygienist checked my teeth and apparently said i need to do ginger vitasus cleanup. He explained me all those stuff and went. The nurse said we need to wait for another doctor to come and do the cleanup. So i said okay and waited there 15 mins for another person to come and check my teeth and went. I still didn't understand what was going on. They said i have crowding and i will need to be recommended to a orthodontist. I told them i was aware of this during my first visit. They gave me the referral and tried charging me $475.99 for the ginger vitasus cleaning. I told them i don't want to do that but do the regular cleaning. Another dude told me they can do that without the ginger viatus but the nurse i was assigned told me they cannot do that without doing the ginger vitasus. The interesting part is when my regular cleaning doctor came and told me they will remove some pricing but it came out the door to $200 something. I told them i don't want to do the ginger vitasus. They were trying to force me to do something that won't have an effect for a long time. I told them i was uncomfortable with the pricing and told them i will walk out. They didn't do my regular cleaning. Tried charging me for office fee, checkup fee. Why are we adding more fees to some treatment you guys didn't offer but gave me a piece of paper that explains the pricing?? They didn't do my cleanup and i walked out. I requested the office staff to email my x-rays and they said they will do it tomorrow because they are busy?? They weren't busy except on their phones and talking about the lawn mowers. This is very unacceptable and i won't be returning back to your Wesley chapel location. I won't be a returning sage dental customer and will look elsewhere for my future dental visits. I sat there 2 hours without a cleanup but a run around. This company is running a scam business and charging for something they didn't do.