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My RNK (myrnk.com) has 590 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
myrnk.com
Website
myrnk.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hey there,
We apologize for the inconvenience you faced. We’ve reached out to you privately and are already working on a resolution. Thanks for allowing us to correct this.
Warm regards
MyRNK Team
DL
DL
Don’t trust them
Don’t trust them. I subscribed to one supplement and they fraudulently charged me for a DNA kit in addition to the supplement. Horrible customer service. Go elsewhere.
Response from My RNKDec 22, 2025
Hey,
We’re sorry to hear about your frustration and appreciate you sharing this feedback.
To clarify, the DNA kit is a separate, one-time product that can only be added during checkout with user confirmation - it is not a hidden charge and is not part of any subscription. That said, we understand how confusing this may feel if it was added unintentionally, and we never want a patient to feel misled.
We would really like the opportunity to review your account personally and make this right. Please look out for a direct message from us, or feel free to reach out to our support team so we can resolve this promptly.
MyRNK Team
MK
Matthew K.
Bait and switch
Bait and switch. Price more than doubles after the first month.
Response from My RNKDec 10, 2025
Hi there,
We’re sorry to hear you feel this way. Just to clarify - all pricing, including both the introductory offer and the regular monthly rate, is clearly displayed on the checkout screen before any purchase is confirmed, and we never process an order without the patient reviewing and approving those details first.
That said, we absolutely understand how this can still feel frustrating, and we want to make it right. We offer some of the most competitive pricing on the market, and in many cases we’re able to adjust plans or provide better options based on a patient’s needs.
We’ve reached out to you directly so we can review your account, clear up any confusion, and make sure you’re fully supported moving forward.
Kind regards,
MyRNK Team
CU
customer
Spent $875 on 200mg of NAD
Spent $875 on 200mg of NAD. That was supposed to be 2400MG , company is very devious and misleading
Response from My RNKDec 8, 2025
Hey there,
We apologize for the inconvenience you faced. We’ve reached out to you privately and are already working on a resolution. Thanks for giving us the opportunity to correct this.
Warm regards
MyRNK Team
KG
Karen G.
Horrible this is
Horrible this is
Response from My RNKDec 8, 2025
Hi,
This isn’t the experience we want for any of our users. We’ve contacted you directly and will make sure you get the support you need - thanks for your patience.
Kind regards,
MyRNK Team
LI
Lila
I never reced customer service not good…
I never reced customer service not good not my orders just took my money
Response from My RNKDec 3, 2025
Hey there,
We apologize for the inconvenience you faced. We’ve reached out to you privately and are already working on a resolution. Thanks for giving us the opportunity to correct this.
Warm regards
MyRNK Team
RP
Rachel P.
PLEASE READ MY REVIEW BEFORE ORDERING…
PLEASE READ MY REVIEW BEFORE ORDERING FROM THIS HORRIBLE COMPANY.
I purchased my zeptide October 25, 2025 I had a facetime visit with a so-called Doctor Gambil.
She assured me that everything will be taken care of if and when I should need further assistance.
Fast forward
Now I have been calling several times a day for 5 days. They keep telling me that my order is being processed and now its the pharmacy that is the delay in compounding my rx.
I have asked to speak with a supervisor for 24 hours no one has yet called me.
Please do not order from these awful people.
The only person that I have talked to Is MacKensie Shore and he is trying to help me now one month later.
I hope that I can come back and write a great review. That will be determined when my prescription arrives at my front door if it ever does.
Right now they have $600 dollars of my money no prescription
Response from My RNKNov 27, 2025
Hi,
This isn’t the experience we want for any of our users. We’ve contacted you directly and will make sure you get the support you need - thanks for your patience.
Kind regards,
MyRNK Team
JE
JERRY
I have been waiting almost 2 months for…
I have been waiting almost 2 months for a refund for a double charge for my medication and can't get a live person to get it resolved. Just ema that they are working on refund.
Response from My RNKNov 24, 2025
Hello,
Thanks for bringing this to our attention. We’ve been in contact to help fix the issue - your experience matters to us, and we’re committed to improving it.
Kind regards,
MyRNK Team