customer
Strong Customer Support, Minor Logistics Issues
The initial contact was very positive and the staff was friendly and responsive. However, there was some confusion related to a previous prescription, shipping address, and consultation, which caused the process to take longer than expected. Once I was able to speak with someone directly by phone, everything was clearly explained and resolved, and I received my medication fairly quickly afterward. I do have some concerns regarding the shipping, as the medication did not arrive with what I would consider appropriate temperature-controlled packaging. That said, the shipment did include all necessary injection supplies. Despite the shipping concern, I believe the medication quality is good, and I have noticed a positive difference since starting the NAD. Pros • Great initial contact and customer service • Issues were resolved efficiently once I spoke with someone by phone • Medication arrived relatively quickly after clarification • All injection supplies were included • Medication appears to be effective; noticeable benefits from NAD Cons • Confusion with prior prescription, shipping address, and consultation caused delays • Medication did not arrive in proper temperature-controlled packaging
Response from My RNKDec 22, 2025
Hello, We really appreciate your feedback! We do our best to stay transparent and supportive from day one, so it's great to hear that reflected in your experience. Kind regards, MyRNK Team



