My RNKReviews of myrnk.com

I had two accounts (mistakenly). Customer service has been absolutely terrible to work with. I haven’t received my paid for product and I’m beyond disappointed. Will never…ever…come back..and I’m telling everyone I know to avoid

I have been a patient with RNK Health for approximately 8 months for NAD+ injections, and this has been one of the most frustrating experiences I’ve had with a healthcare company. To date, I had only one 5 minute virtual appointment in 8 months. Their communication is completely unreliable. Every representative seems to provide different information, and no one appears to know what anyone else is doing. It took over six hours to get a clear answer to what should have been a simple question. And I still don’t have a clear answer. Today, I was told my account was being canceled because I was “ineligible.” Later, I was told I actually was eligible. I was instructed to schedule a virtual appointment, which I did. Then I received another message stating my appointment had been canceled because the provider determined I was ineligible. I repeatedly asked a simple question: If a provider suddenly determines that an established patient is no longer eligible for treatment, shouldn’t the patient be told why? No one could provide an explanation. Nothing has changed in my medical history since day 1. After six hours of contradictory information from multiple customer service representatives, via online & on the telephone, another representative finally told me that I do have an appointment tomorrow and that it will not be canceled. As a patient, I should not have to spend an entire day trying to determine whether I even have an appointment. This level of disorganization and inconsistent communication is unacceptable for any healthcare company. Patients deserve clear, accurate, and consistent information—especially when decisions are being made about their medical care. Unfortunately, based on my experience, I cannot recommend RNK Health. I had only one virtual provider visit during my eight months as a patient, yet I received contradictory information for six hours about whether I was eligible for continued treatment, whether my payment would be refunded, and whether my appointment even existed. No one could give me a clear explanation for what had changed or why.

This is so dangerous. I did a subscription for B 12 and I did not receive. I show they tried to ship me Methionine the first time and then when I was asking where my shipment is they are shipping me Methionine instead of B12 again. DO YOU KNOW HOW DANGEROUS it is to ship someone the wrong drug or supplement? Methionine is an essential amino acid not a water soluble vitamin

Worst customer service and company around. First I signed up for $169 and then they try to charge my card at the same time for $299 and then $399 twice. Luckily my bank caught it and flagged it as fraud. I immediately canceled the service and asked for a refund and never did I want or receive their product. All I wanted was a refund. I have been getting the runaround for two weeks. I’ve talked to three different associates saying my refund is being processed and I should have it within 48 hours. It’s been two weeks. I’ve also been emailing two different people once supposedly a manager, and they also are telling me I’m supposed to have my refund. Don’t do business with this company they will steal your money and not give it back without even sending product. Update as of two hours after my review. It should not have taken me writing a bad review to finally get somebody to cooperate and refund my money. That says a lot about the integrity of the company, no integrity. They just care about the reviews. Review will remain if I could I would put -5 stars.

Improperly shipped product, arrived hot, will not refund or replace. Nearly impossible to cancel subscription once you start.

Charging for product not shipped after the company was notified in writing multiple times to cancel my subscription.

Ist off they took my money real quick. Then no one got back to me, until I called customer service and requested a refund. Then they promised me a month for $99 for the inconvenience. And its was delivered in a shady manner looked like the local drug dealer and the NAD vial wasn't refrigerated. Im getting big bruises in the injection site. I never had these issues with Ageless RX. Do not buy from this company I don't trust the source.

I am agreeing with all the bad experiences, they take your money and I have been on 2 peptides since January and nothing they claim is happening. Waste of money!