kelly M.
you were unable to renew my…
you were unable to renew my professional insurance that I have had with you for 4 years. The wording has been the same. Very disappointed. I will NO Longer recommend.

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MyPT Insurance (myptinsurance.com) has 77 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 4 reviews with 1 star · Clear filters
kelly M.
you were unable to renew my professional insurance that I have had with you for 4 years. The wording has been the same. Very disappointed. I will NO Longer recommend.
NA
I purchased the plan and then the plan information website was not available stating 'under maintenance'. So I have no plan certificate or information. This is frustrating.
Response from MyPT InsuranceApr 17, 2026
We sincerely apologize for the inconvenience. Our website was temporarily placed under maintenance to resolve a technical issue, which has since been addressed. We have also implemented additional safeguards to help prevent this from happening in the future. Please contact us at 800-990-3127 at your convenience, and a member of our team will be happy to assist you. -Matt Marketing Manager
MUHAMMAD
No benefit of this
Response from MyPT InsuranceSep 5, 2025
Thank you for sharing your feedback with us. We’re sorry to hear you didn’t find value in your experience. Our goal is always to provide comprehensive coverage and meaningful benefits for physical therapists. If you’d like, we’d be happy to walk through the details of your membership and answer any questions to ensure you’re getting the most out of it. Please feel free to give us a call at 800-990-3127, we’d love the chance to assist you further. Matt Marketing Manager
David
Last few years I pay for an additional insured and it does not show up on the certificate
Response from MyPT InsuranceSep 5, 2025
Thank you so much for bringing this to our attention, and we truly appreciate your patience! Our development team is already addressing this bug to ensure it doesn’t cause issues in the future. In the meantime, our customer service team was able to connect with you and get everything resolved. If you ever experience any other problems, please don’t hesitate to give us a call at 800-990-3127—we’re always here to help and make sure you’re taken care of. Matt Marketing Manager