MyPorterMyPorter is a full-service moving and storage company built for the modern age. Our billing is fully automated electronically and our estimation tools are rigorous and account for a number of different variables. For our storage customers, we provide an online accounting and inventory of everything a customer may have in storage.
MyPorter (myporter.com) has 139 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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MyPorter C.
It is very difficult to get customer service on the phone to confirm details of the move. I called and emailed several times and for days prior to the move, very frustrating to make any additional changes. They did show up and do the job but they need to make sure they communicate. Moving is very stressful to begin with.
Robert
I think this is a terrific business concept and very helpful for people with complicated or multi-phased moves. I would have given them 5 stars but I think they're a bit disorganized. My belongings were moved from one container to another in their storage facility at some point without my knowledge and I think some things were lost.
Pam B.
They broke the knobs off of my night stand and didn't put my bed together correctly and it fell while I was sleeping. They also left marks on my walls.
Rick S.
My Porter did a great job of collecting and storing my property. Their rates were very reasonable. The only problem was the delivery that was a disaster. First, they arrived on time, but they only brought a couple boxes and told me that's all my property. I told them there is a lot more including furniture. It became an argument when they told me I should have made an inventory when they picked it up which I did. Then they called and found out they forgot to pick up the rest. They later came with the furniture. One of the movers was carrying in my oak dining table by rolling it up the sidewalk, over the grass, up two steps and rolled it in my apartment. Then one of the leafs on my dining room table was missing which I never got replaced
MyPorter C.
My crew was led by Dallas, who seemed the most experienced. He kept everything going and everyone working, which I truly appreciated. However, as they were moving heavy items into my house, they took a chunk out of my wood floor. Then I noticed that the furniture and mattresses that were shrink wrapped, were not shrink wrapped completely. Then they were slid along the filthy floor of the truck. So now all my mattresses and sofa and loveseat (chaise) have dirt stains on them. It was a tough move from a 3rd floor apartment to a two-story house, so I kind of give them some slack, but I was slightly disappointed about the stains. One of the mattresses was practically brand new.
