MyPorterReviews of myporter.com

I recently used this company to pack and move my items to a new location. Unfortunately, they failed to pack everything. I noticed a few things were missing, but my main complaint was that they did not pack my sewing machine. I am an evangelist, and the sewing machine was purchased brand-new from my mother. I was going to be using the machine to sew baptism robes for my ministry. Well, after going through all the boxes, I noticed that my machine had not been brought to my house. I contacted them and made them awarre of the situation. After waiting for a week, someone finally called and the lady told me to get a snapshot of the machine on Amazon and they would pay me something like $.60 on the dollar per pound -- or something to that effect. Well, I did what she said only to get another email stating that they would not be compensating me for the lost items. I kindly let the lady know that they were not cheating me, but they had done this to God. May they reap what they have sewn because I did not do anything wrong other than hiring them. I would not recommend them if you want to be sure that ALL of your items are packed and loaded to go to your home. Evangelist Rich

They prioritized speed over quality. They were playing Pokémon Go the whole time. They damaged my furniture. But they did get the furniture into the apartment, so there's that.

My movers were 6 hours late. 6 HOURS.

Good Idea, Bad Execution. When I started using my porter I thought I was getting a great deal, although I was out of area and had to pay extra for the pickup of all my furniture. The guys who pick up and deliver are very careful and take good care of your goods. Because of the amount of furniture I had a large storage space. Then the problems began. I was promised a visual picture list of my furniture, for 6 weeks this never happened and I could not access the written list at all. Then finally they took the pictures and I had access, however all the furniture was wrapped and sealed up just as it was when moved so I couldn't tell what was what. Then I had some furniture delivered to me and they brought the wrong pieces. (This happened every time they brought me something). And of course as I am outside the perimeter I had to pay extra for these deliveries. As I removed furniture from storage I asked twice about moving me to a smaller space to reduce the rent and both times was promised that someone would get back to me, but no one ever did. Then after I finally got all my furniture out of storage, they auto billed my credit card for the storage anyway and I had to call them to get the charges reversed.

I was not happy with the services provided by MyPorter. My family only needed storage for a week and we were charged practically triple the price (they called it a short stay fee) because we needed storage for less than 2 months. We ended up paying the same price as 3 months even though we only needed it for a week. Very disappointing. Unless you need storage for at least 2 months, I would not recommend unless you are ok paying the same as 2-3 months.