PetsiesReviews of mypetsies.com

Libby was a great help throughout the process. She was originally assigned to help me add voicebox recorders to my order back in December. She led with empathy, and kept me looped in every step of the way. When my order arrived in January, the voice recorders were not in my package and the coloring of my plushies was way off. I emailed her, and she rectified the voice box issue and immediately sent them out via FedEx. She requested photos of my dog’s coat in different light, and sent me a fedex label to ship my plushies back to their “hospital” for alteration. She kept me looped in throughout the process with photos, and I was able to approve the final revisions. My plushies look just like my soul dog, who I lost back in 12/2025. I am beyond happy with Libby’s customer service! One piece of advice for Petsie’s business model—with how much these plushies cost, customers should get a “sneak peak” included in every order. It shouldn’t be something people need to pay extra for because there will be less back and forth when expectations aren’t met.

I absolutely love it. It’s so lifelike I can’t believe it. My cat is 19 and she’s my world and as she ages I worry more and more about the day I can no longer see her. I ordered the large which is bigger than I thought but the quality is amazing. They did a wonderful job.

Great! I love it!

My Petsie arrived in the mail today and she is just perfect. I was kept updated every step of the way and when I needed changes done they were prompt and efficient. My dog thought I had brought home another dog it is so realistic. I am beyond happy with the final product. I love my new cuddle buddy. Highly recommend 👌

We love our petsie! We got a stuffed animal of our dog Brutus and they really did pay attention to each detail. He was a brindle akita with such a rare pattern and they were able to duplicate his pattern to a stuffed animal. My kids love it and I am extremely happy with the purchase.

Great service, great communication and very accommodating. I missed the deadline to order so it would be ready in time for Christmas and they were wonderful when I asked - they did their best and the item came just before Christmas. HIGHLY recommend Petsies!

I bought a stuffed animal of my parents dog who recently passed away. Needless to say, they have done an incredible job, so good in fact that I had to gift it to them early, and everyone was nearly brought to tears of joy at how accurate this really was. It takes a while to arrive but the result truly is worth it, thank you to everyone at the petsies team for bringing our dog to life once more ❤️

I honestly couldn’t believe it when I saw it. Our dear pet, Woody, passed after being with us for over 19 years. He was so handsome and such a wonderful indoor cat. We were truly blessed to have him for as long as we did. The pillow is absolutely beautiful, and it will be a special gift for his mama (my daughter). I’m sure there will be tears shed.