PetsiesReviews of mypetsies.com

The fur is well done but the face is way off— and the legs are wonky and of odd length. We appreciate their kindness and will still remember our passed dog through this but somewhat regret spending $200+.

What a disappointment! The plushie cost $200.00 and they charged 80.00 dollars....about 40% of the total cost for a "sneak peak". I paid it (unfortunately). They give you only 72 hours to get back with them when they email you. I was able to view their work, but it is hard to tell from a few pics. They did get the pattern right, and her ears, so I agreed to the delivery. When I received the product, I was disappointed. The ears and the color pattern are the only thing that looks like my dog. They made her WAY too long (she is a dachsund/chihuahua mix, but she isn't as long as a regular dachsund) and her face is a little scrunched up. My dog was black and white and what I received was a white dog with the tips of the hairs painted black. You can clearly see the white right through the black "paint" they put on. The preview pictures did not disclose this fact. Finally, they didn't put any cute details on the dog at all. Like, the paws, they could have stitched in some "nails" or maybe airbrushed the black freckles on her white legs. But no, nothing even romotely "crafty" about it. Of course after I order I found out that these plushies are made in China, of course, where the factory workers couldn't give one F*** about anything and it seems it's the same at the Boyton Beach facility as well. I sent about 20 pictures so they could really get an idea of how my little baby looked. Butt they don't give one F***. Save your money and do not order unless you want disappointment.

Mine was a shihtzu for my mother with dementia and while they did a good job with the body, the face and head was a mess. The hair was perfect on the body, but the face looked like it had been combed out or something and it was totally frizzy. The photo was taken right after she was groomed, so the wavy hair on her body was exactly the same on her face. Not sure when they mailed it out who approved that. When I emailed support, their response was too bad, we will send you a comb. Send a comb? what kind of reply is that? It was over 300 dollars and I would not suggest anyone else use this service. I may try a different one

It's a very slow process, which would be fine if the quality was amazing, but I just got mine today and I cried because I was expecting it to look like my dog who had passed and it didn't. The body was fine, but the face looks nothing like her. And I dont feel like there is anything I can do, since there are no refunds except for very specific issues and my only other option is a very high cost to have it remade. I wish they made the redo (or the option to see it in advance) more affordable, because this product and each of these additional options is WAY too high.